What are the responsibilities and job description for the Senior Contracts Manager - SwitchThink Solutions position at Desert Financial Credit Union?
The Senior Contracts Manager plays a critical role in overseeing the lifecycle and administration of all types of agreements and contracts. This position requires advanced experience in contract preparation, evaluation, negotiation, compliance, and risk management. The Senior Contracts Manager helps ensure all client and vendor technology contracts are handled with a deep understanding of B2B operations, preferably within a Managed Service Provider and/or fintech environment. The Senior Contracts Manager has significant experience assessing and negotiating critical contract terms such as liability, indemnification, and warranties within established business guidelines, and to escalate to attorneys for support as appropriate. The role also contributes to strategic decisions regarding contract governance, policy development, and process improvements. The Senior Contracts Manager collaborates with legal, business, and procurement teams to ensure that contracts align with organizational objectives and mitigate potential risks. This role may serve as a mentor to junior contract administrators, driving best practices and ensuring a high level of consistency and quality in contract management.
What you will do here:
Contract Drafting & Negotiation: Lead the drafting, negotiation, and finalization of a wide range of complex agreements, including NDAs, client contracts, vendor agreements, technology contracts, and partnership/reseller agreements. Provide high-level guidance to business partners, ensuring they understand key terms, obligations, and risks associated with each agreement. Resolve complex contract issues and disputes, working closely with internal stakeholders, external vendors, and legal teams. Provide timely, effective solutions that protect the organization's interests while maintaining positive business relationships.
Contract Lifecycle Management (CLM): Administer contracts through the company’s CLM (Ironclad), driving continuous improvement in CLM processes, practices, and user workflows.
Clause Library Development & Maintenance: Develop and maintain a comprehensive, centralized library of contract clauses and pre-approved alternative clauses for frequently negotiated terms. Lead efforts to standardize templates, language, and terms that align with legal, compliance, and business needs.
Cross-Functional Collaboration & Risk Management: Partner with Procurement, Vendor Management, Legal, and other business units to establish contract priorities and timelines. Facilitate communication across teams, ensuring seamless execution and resolution of complex contract-related matters. Serve as the subject matter expert (SME) and mentor to junior staff and internal stakeholders on contract best practices. Support contract risk assessment processes, identifying and mitigating potential risks to the organization. Ensure that all contracts comply with legal, regulatory, and company policies. Provide strategic guidance to business partners on managing risks related to contract terms and changes.
Contract Performance & Reporting: Develop and maintain reports on contract activity, performance, and compliance metrics. Regularly assess contract performance, ensuring that agreements meet business objectives and identify areas for improvement. Provide senior leadership with strategic insights on contract performance.
Mentorship & Training: Act as a key resource for junior contract administrators, providing mentorship and training on contract processes, policies, and negotiation tactics. Support the development of internal training materials and sessions to enhance team capabilities.
Strategic Process Improvement: Continuously evaluate and improve contract processes, templates, and workflows to enhance efficiency, reduce risks, and promote consistency. Lead initiatives for process automation and technology integration to streamline contract management.
As a senior member of the contract administration team, perform additional duties as assigned, including but not limited to special projects, process audits, and organizational initiatives related to contract governance.
What you will need:
Bachelor's degree in related field; or equivalent combination of education and experience required.
7 years of contract management experience required.
3 years of experience working in B2B technology required.
2 years of experience mentoring, coaching, and guiding team members required.
1 years of experience in FinTech and/or Financial Services preferred preferred.
Experience Managing CLM Software And Microsoft Office Suite Required.
Experience with designing and managing efficient contract processes required.
Excellent Communication Skills, Written And Verbal Required.
Strong relationship building and interpersonal skills with the ability to collaborate effectively across all levels of staff and leadership required.
Exceptional Organizational Skills, Attention To Detail, Motivated, Self-starter Required.
Strong analytical and problem-solving abilities required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.
What you will do here:
Contract Drafting & Negotiation: Lead the drafting, negotiation, and finalization of a wide range of complex agreements, including NDAs, client contracts, vendor agreements, technology contracts, and partnership/reseller agreements. Provide high-level guidance to business partners, ensuring they understand key terms, obligations, and risks associated with each agreement. Resolve complex contract issues and disputes, working closely with internal stakeholders, external vendors, and legal teams. Provide timely, effective solutions that protect the organization's interests while maintaining positive business relationships.
Contract Lifecycle Management (CLM): Administer contracts through the company’s CLM (Ironclad), driving continuous improvement in CLM processes, practices, and user workflows.
Clause Library Development & Maintenance: Develop and maintain a comprehensive, centralized library of contract clauses and pre-approved alternative clauses for frequently negotiated terms. Lead efforts to standardize templates, language, and terms that align with legal, compliance, and business needs.
Cross-Functional Collaboration & Risk Management: Partner with Procurement, Vendor Management, Legal, and other business units to establish contract priorities and timelines. Facilitate communication across teams, ensuring seamless execution and resolution of complex contract-related matters. Serve as the subject matter expert (SME) and mentor to junior staff and internal stakeholders on contract best practices. Support contract risk assessment processes, identifying and mitigating potential risks to the organization. Ensure that all contracts comply with legal, regulatory, and company policies. Provide strategic guidance to business partners on managing risks related to contract terms and changes.
Contract Performance & Reporting: Develop and maintain reports on contract activity, performance, and compliance metrics. Regularly assess contract performance, ensuring that agreements meet business objectives and identify areas for improvement. Provide senior leadership with strategic insights on contract performance.
Mentorship & Training: Act as a key resource for junior contract administrators, providing mentorship and training on contract processes, policies, and negotiation tactics. Support the development of internal training materials and sessions to enhance team capabilities.
Strategic Process Improvement: Continuously evaluate and improve contract processes, templates, and workflows to enhance efficiency, reduce risks, and promote consistency. Lead initiatives for process automation and technology integration to streamline contract management.
As a senior member of the contract administration team, perform additional duties as assigned, including but not limited to special projects, process audits, and organizational initiatives related to contract governance.
What you will need:
Bachelor's degree in related field; or equivalent combination of education and experience required.
7 years of contract management experience required.
3 years of experience working in B2B technology required.
2 years of experience mentoring, coaching, and guiding team members required.
1 years of experience in FinTech and/or Financial Services preferred preferred.
Experience Managing CLM Software And Microsoft Office Suite Required.
Experience with designing and managing efficient contract processes required.
Excellent Communication Skills, Written And Verbal Required.
Strong relationship building and interpersonal skills with the ability to collaborate effectively across all levels of staff and leadership required.
Exceptional Organizational Skills, Attention To Detail, Motivated, Self-starter Required.
Strong analytical and problem-solving abilities required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.
