What are the responsibilities and job description for the Receptionist Scheduler position at Desert Oasis Healthcare?
Performs activities of a Receptionist as well as a Scheduler, greets, checks in patients, verifies demographics of patients, verifies insurances, updates information in computer system and collects co-payments as indicated in a friendly, efficient manner.
- Greets and checks in patients. Validates patient eligibility.
- Verifies Patient Registration form is complete, assists patients if necessary with completing form.
- Completes Insurance Verification form when necessary.
- Schedules appointments.
- Stamps and forwards to appropriate staff, missed appointment charts as per policy and procedure.
- Mails missed appointment letters to appropriate individuals/members.
- Calls to confirm next day’s appointments.
- Answers telephone within 2-4 rings identifying self and Department (practice).
- Responsible for checking patient out at end of visit.
- Perform other duties as assigned.
- High school diploma or equivalent.
- 1 year in medical office setting, preferred.
- Basic physicians office practices and knowledge of medical terminology.
- Proficient computer skills.
- Able to communicate effectively with all levels within the organization.
