What are the responsibilities and job description for the Director Community Liaison position at Desert Springs Senior Living?
Desert Springs Senior Living is currently seeking a Director Community Liaison to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by our CAPLICO Core Values : CelebrationAccountabilityPassion for LearningLove One AnotherIntelligent Risk TakingCustomer Second (Employee First!)OwnershipIf these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.About the OpportunityPosition SummarySuccessfully leads the resident recruitment process by establishing and cultivating meaningful relationships with prospects and their families and identifies individual candidate's needs. Develops and maintains productive internal and external marketing strategies including referral sources and community relationships. Maintains occupancy levels, tracks and trends resident movements, is the central point of contact for all prospective residents and manages the admission / assessment process in collaboration with the community management team.Essential Functions and ResponsibilitiesEnsures the CAPLICO Core Values and Code of Conduct are adhered to at all times.Ensures compliance with Resident Rights and HIPAA policies at all times.Fosters a positive community image in the local community and presents a professional image.Forms alliances with key community individuals who have influential relationships with the geriatric population and / or their family members.Develops and cultivates relationships with religious, healthcare, skilled-care, and other professional businesses and service providers in the community.Identifies, creates and distributes appropriate promotional materials designed to generate additional inquiries.Represents the community at local community functions by making informational presentations. This may also include hosting / leading local support groups and participating in other appropriate community organizations' events.Meets or exceeds the community's established performance measures of the minimum contacts to be made per month.Work EnvironmentWorks all throughout the community / facility, local community and marketing events.Moves intermittently during working hours.Is subject to frequent interruptions.Is involved with residents, personnel, visitors, government agencies / personnel, etc., under all conditions and circumstances.Education and Experience Requirements Degree in marketing or human services field preferred.Superior communication skills and strong customer service orientation required.Valid state issued driver's license and travel are required.Prior experience in marketing to seniors, in sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare / personal care background preferred.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http : / / www.pennantgroup.com.