What are the responsibilities and job description for the Office Associate - Christian Counseling Practice position at Desert Streams Christian Counseling?
About the Company:
As one of the larger Christian counseling practices in Michigan, Desert Streams serves multiple cities in our great state. We are dedicated to improving the lives of children and adults through counseling. We combine education, experience and Christian faith to help clients overcome challenges affecting their daily life. Though all of our therapists share Christian beliefs, we serve people of all religious/non-religious backgrounds. We strive to provide a supportive, encouraging and positive environment for both our clients and our employees. Desert Streams sees our staff and therapists as more than team members: we’re family.
Summary:
The Office Associate will be responsible for both billing and reception duties. This position will also serve as support staff to our therapists and director. The Office Associate will report to the Office Manager. Regular duties may include, but not be limited to the following.
Primary Responsibilities:
- Maintain therapists’ schedules
- Process client and insurance payments
- Open/Close office
- Greet clients upon arrival
- Answer phones and respond to client emails
- Process intake information for new clients
- Enter client information into billing and medical records software
- Call to collect on overdue accounts
- Credential therapists with insurance panels
- Support Office Manage, therapists and director as necessary
Desired Qualifications:
- 1-2 years of Medical Billing or Medical Claims experience.
- Working knowledge of medical terminology, medical record coding (ICD-10, CPT, HCPCS).
- Knowledge of insurance and governmental programs, regulations and billing processes (e.g., Medicare, Medicaid, Social Security Disability, CHAMPS, etc.), managed care contracts and coordination of benefits.
- Accounting experience.
Desired Qualifications:
- Basic computer skills
- High school diploma or an equivalent combination of education and experience.
- Excellent communication (verbal and writing) and organizational abilities.
- Data entry skills (50-60 wpm).
What the Company Offers:
- Competitive wages
- Retirement investment matching
- Employee Wellness plan for some medical expenses
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $22