What are the responsibilities and job description for the Security Analyst position at Design Data Corporation?
Company Overview
Design Data Corporation (DDC) was founded in 1984 and although we’ve grown into a tightknit Team of over 30 people, we’re still located locally in Mt. Joy and family owned and operated. Our dedication to understanding our Clients’ business is what sets us apart and enables us to provide individualized Managed IT and Cloud Services solutions that meet their unique needs. Our Clients include companies just like us – Small to medium sized businesses, as well as non-profit organizations, in the Central Pennsylvania area. We empower each of our Team Members to be proud of the excellent Customer Service and IT Support that we provide!
Summary
As a Security Analyst at our MSP, you will play a critical role in protecting our clients’ environments by monitoring for threats, analyzing alerts, responding to security incidents, and assisting with proactive improvements to client security postures. This role requires both technical expertise and strong communication skills to work directly with clients, vendors, and internal teams.
Responsibilities
- Monitor security tools (EDR, MDR, SIEM) for threats across client networks, cloud environments, and endpoints.
- Investigate security alerts and coordinate responses to incidents.
- Review client security configurations (M365, firewalls, VPN, etc.), provide recommendations, and implement improvements.
- Support onboarding new clients into our managed security stack.
- Troubleshoot security-related email deliverability issues and fine-tune spam filters to reduce false positives and improve protection.
- Manage and track security incidents and requests through a ticketing system, ensuring timely resolution and documentation.
- Assist with vulnerability scans, phishing simulations, and policy reviews.
- Stay current with emerging threats and security trends to advise clients proactively.
- Collaborate with internal service teams to align security practices with client needs.
Required Skills & Qualifications
- 2 years in a Security Analyst or SOC Analyst role (preferably in an MSP or MSSP).
- Experience with common security tools (EDR, MDR, SIEM, firewalls, email security, etc.).
- Working knowledge of M365 security features (Defender, Intune, Conditional Access, etc.).
- Understanding of common attack techniques (phishing, ransomware, password attacks, etc.).
- Strong documentation and client communication skills.
- Strong analytical and problem-solving skills with a high attention to detail.
- Certifications like CompTIA Security , CompTIA CySA , ISC2 CC, or Microsoft Security certifications are a plus.
- Ability to work in a fast-paced environment, supporting multiple clients simultaneously.
Benefits
- Competitive Compensation - We value your education and experience *Salary is commensurate with experience and will be reviewed during the interview process
- Career Advancement– Paid Professional Development & Certification Opportunities
- Take Care of Your Health – Medical, Vision and Dental Insurance with Flexible Spending Account & Health Savings Account Options
- Plan for Your Future - 401K Retirement Plan including Company Match
- We Support Your Work - Mileage, Professional Attire, Training, & Expense Reimbursement
- Spend Time with Family & Friends – Enjoy Paid Time Off
- Hybrid Work Flexibility – If it’s the right fit for you and for us, we offer the potential to split your time between the DDC office and your home office
- Volunteer in our Community – Our “DDC Cares” program provides paid time to volunteer
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Yearly pay
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Work Location: Hybrid remote in Mount Joy, PA 17552
Salary : $50,000 - $75,000