Experienced HVAC Service Technician

Residential HVAC Service Technician - Level 5

Design Flow Heating & Cooling was created and built upon honesty, integrity, and standing behind our work. In the contracting world, not everything always goes as planned. Not all contractors have the same philosophy on how their customers should be treated.

We are looking for a Service Technician to join our team - are you ready to up your game? Apply today!

Position Summary:

We are seeking a highly skilled and experienced Residential HVAC Service Technician - Level-5 to join our team. In this role, you will perform maintenance and repairs on a variety of residential and light commercial heating and air conditioning systems. You will also assist in training junior technicians (Levels 1-3) and ensure top-tier service for our amazing customers.

Serving Carroll, Howard, Frederick, & Parts of Montgomery/Baltimore Counties

Work Hours: 8:00 AM - 4:30 PM (with occasional weekends and evenings) - Full Time Employment!

Pay Scale: $35.00 - $41.00 per hour

What we offer!

Benefits:

Comprehensive Medical Coverage (United Healthcare): Enjoy peace of mind with 75% company-paid coverage for employees.

Enhanced Dental Coverage (CareFirst): Smile brighter with 75% company-paid coverage for employee-only plans.

Vision Care (United Healthcare): Invest in your eye health with 100% employee-paid coverage.

Retirement Planning: Secure your future with a 401k plan featuring a generous 6% company match.

Generous Paid Time Off: Recharge and relax with paid holidays and flexible PTO.

Tech Essentials: Stay connected with a company-provided cell phone (all expenses covered), credit card, and iPad for field staff, ensuring you have the tools you need to succeed.

Professional Development: Benefit from company-paid training, tailored to your needs and recommended by supervisors, to enhance your skills and career prospects.

Performance Incentives: Take advantage of performance-based pay, including reviews and lead flips, as well as annual bonuses to recognize your hard work and dedication.

Refreshments: Stay hydrated and refreshed with a stocked refrigerator of Gatorades and waters at the office, ensuring you stay energized throughout the day.

Equipment and Gear: Access company-provided large tools and equipment for field staff, as well as laptops for office staff, to support your efficiency and productivity.

Annual Boot Allowance: Step out in style and comfort with a $100.00 annual boot allowance for field staff.

At Design Flow HVAC, we believe in investing in our team members and providing a supportive work environment where you can thrive and succeed. Join us and unlock a world of opportunities for growth, development, and rewards!

But wait! There's more -

Benefits:

• Fuel card
• Company Paid Life insurance - $10,000
• Paid time off - Begins to accrue after first 90 days of employment
• 8 Paid holidays each year.
• Tuition reimbursement
• Company Vehicle

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Signing bonus
• Tips

Required Qualifications:

• Valid driver's license
• 3 years of HVAC Service experience
• Licensed Journeyman (MD)
• EPA Universal Refrigerant Handling License
• HVAC Certification from trade school
• Willingness to invest in necessary tools and ongoing training
• Ability to work on ladders up to 28' and step ladders up to 12'
• Meet all qualifications and possess tools required for Service Technician Levels 1-4
• Strong understanding of preventative maintenance benefits
• Advanced customer service and communication skills
• Ability to take on leadership roles and responsibilities
• Safe operation of scissors and genie lifts

Key Responsibilities:

• Purchase and maintain required tools for Level 4 technicians
• Arrive at job sites on time, ready to work
• Travel between job sites as dispatched
• Report job site arrivals and departures to dispatcher
• Safely operate company vehicles
• Follow supervisor/dispatcher instructions promptly
• Report any equipment, tool, or vehicle issues
• Communicate effectively with customers and collect payments during maintenance visits
• Promote and sell maintenance agreements and additional products/services
• Inform customers of replacement options in line with company guidelines
• Be available for on-call emergency services as needed
• Train and mentor Level 1-4 technicians

Technical Duties:

• Apply electrical and refrigeration principles
• Use service tools and testing devices
• Layout and install refrigeration piping and low-voltage wiring
• Interpret wiring diagrams and blueprints
• Diagnose, repair, and maintain residential and light commercial HVAC systems independently
• Ensure compliance with HVAC building codes
• Apply advanced troubleshooting techniques
• Present repair and replacement options to customers
• Perform air balancing using velometers or hoods
• Practice basic sheet metal techniques
• Able to Repair, Troubleshoot, and Provide maintenance on the follow equipment:
  • Oil and Gas Boilers
  • Heat Pumps
  • Ductless Systems
  • Gas Furnaces & A/C Systems
  • Geothermal Systems
  • Light Commercial Equipment ( RTU's, AHU's, etc)

If you are a dedicated HVAC professional looking to grow within a supportive and dynamic environment, we encourage you to apply! Let's work together to provide exceptional service and elevate the customer experience for our amazing customers.

Ready to join our team? Apply now and take the next step in your HVAC career!

Please note: We utilize a third party for all our hiring; DO NOT contact us directly.