QC - Final Inspection Tech

QC - Final Inspection Tech

Job Summary

The Final Inspector is responsible for ensuring that all upholstered furniture, including sofas, chairs, sectionals, and ottomans, and other upholstered pieces meet company quality standards and customer specifications before shipment. This role involves conducting detailed inspections, identifying defects, and collaborating with production teams to resolve quality issues. The Final Inspector plays a key role in maintaining customer satisfaction by ensuring that only high-quality products leave the facility. You embody our core values: We Are Family, We Own It, We Give Our All, and We Have Fun, fostering teamwork, accountability, and excellence in every aspect of the inspection process.

Department and Reporting Structure

• Department: Quality Control
• Reports To: Operations Manager
• Direct Reports: None

Key Responsibilities

Inspection and Quality Control

• We Own It: Conduct thorough inspections of upholstered furniture to ensure compliance with specifications, quality standards, and customer expectations.
• We Give Our All: Identify defects such as fabric flaws, stitching inconsistencies, frame issues, and structural defects.
• Verify dimensions, fabric alignment, padding distribution, and overall appearance of finished products.
• Check for proper functionality, including stability, reclining mechanisms, and cushion fit.

Issue Identification and Resolution

• Document all identified defects and communicate findings to upholstery, sewing, cutting, cushion-fill, and frame teams.
• We Are Family: Collaborate with production teams to address quality concerns and implement corrective actions.
• Ensure that all necessary repairs and touch-ups are completed before final approval for shipment.

Process Improvement and Compliance

• We Have Fun: Contribute to continuous improvement initiatives by providing feedback on recurring defects and potential process enhancements.
• Maintain compliance with company quality assurance policies, safety regulations, and industry standards.
• Assist in developing and refining inspection checklists and procedures to improve consistency and efficiency.

Reporting and Documentation

• Maintain accurate records of inspection results, defect trends, and corrective actions taken.
• Generate reports on quality metrics and provide feedback to supervisors and production teams.

Qualifications

Education

• High school diploma or equivalent required.
• Additional training or certification in quality inspection is a plus.

Experience

• Minimum of 1–3 years of experience in quality control or upholstery inspection, preferably in furniture manufacturing.

Skills

• Strong attention to detail and ability to identify defects in upholstery, stitching, and frame construction.
• Knowledge of upholstery materials, furniture assembly, and quality standards.
• Effective communication and teamwork skills to work with production and quality teams.
• Ability to read and interpret work orders, blueprints, and quality standards.

Certifications

• None required, though training in quality inspection or lean manufacturing is a plus.

Core Competencies

• We Are Family: Work closely with production teams to maintain a culture of quality and accountability.
• We Own It: Take responsibility for ensuring only high-quality furniture leaves the facility.
• We Give Our All: Maintain high standards of inspection, ensuring consistency and attention to detail.
• We Have Fun: Foster a positive and detail-oriented work environment while driving continuous quality improvement.

Performance Metrics

• Accuracy of inspections and defect identification.
• Reduction in rework and returned products due to quality issues.
• Timeliness of inspection processes in relation to production schedules.
• Effectiveness of collaboration with production teams to improve quality.

Work Environment

• Work in a manufacturing environment with exposure to upholstery materials, tools, and production activities.
• Standing and moving throughout the production floor for extended periods.

Physical Requirements

• Ability to stand, bend, and inspect furniture for extended periods.
• Ability to lift and maneuver products weighing up to 50 lbs.