What are the responsibilities and job description for the Application Support Analyst position at Design Resources, Inc.?
APPLICATIONS SUPPORT ANALYST
Company Overview:
As global apparel design and sourcing experts, we help brands tell their stories through high-quality, innovative apparel products. DRI has the resources to ensure a fully integrated and socially compliant approach to our client’s creative development, merchandising, and operational needs. Our high-energy atmosphere, family-friendly culture, and challenging opportunities enable us to attract the most dynamic candidates to be part of the DRI Team.
Position Overview:
We are seeking a unique person who enjoys using their full-stack tech skills to help others. This is someone who enjoys the challenges found with a medium-sized business, collaborating with a team, and supporting diverse technology projects across multiple interdependent apparel-related companies.
What You’ll Be Doing:
● Serving our colleagues by resolving their IT needs in an honoring way.
● Contributing across our development team to fix and support our systems.
● Collaborating with our internal companies to improve and test our solutions.
● Quickly assess and solve issues with our key SAP, Salesforce, Shopify, and WMS platforms.
● Provide support to the AppDev team by reviewing, testing, and approving code.
Skills Needed to Succeed:
● Development experience using the Microsoft .NET Framework i.e., VB.NET, ASP.NET, and C#.
● Proficiency with MS SQL including related products: SSMS, SSRS.
● Understands and has manipulated multiple data file types in code i.e., XML, EDI, and CSV.
● Experience with project management tools such as Wrike or Jira.
● Ability to clearly explain complicated and detailed processes concisely and simply.
● Bachelor’s degree in computer science or equivalent technical training.
● 3 years of related work experience.
Extra Credit:
● Familiarity with reporting and business intelligence tools like SSRS, Crystal Reports, and Power BI.
● Experience middleware platforms such as SSIS, Bizweaver, or TaskCentre.
● Possess a hidden skill in discovering bugs and documenting how to replicate them.
We believe a complete benefits package is important and provides our employees with a level of comfort and security for themselves and their families. We offer a full range of benefits to our full-time associates: Health, Dental, Vision, Life, STD / LTD, Long-Term Care, 401K with Employer Match, PTO (including Paid Holidays), Employee Discounts, Concert Tickets, and Sports Tickets.
Equal Opportunity Employer
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
