What are the responsibilities and job description for the DSW STORE LEAD PART-TIME position at Designer Brands?
General Summary
The Lead Store Associate assists store management in all activities to drive sales and results. Demonstrates behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. The Lead partners with the management team on store priorities with a focus on in-store customer experience, inventory management, omni activities and cashwrap efficiency while promoting a positive work environment and executing operational processes in compliance with company standards and policies.
Reports to : Store Manager and / or Co-Manager
Essential Duties and Responsibilities :
Customer Service
- Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and / or feedback with a high sense of urgency.
- Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasking related to daily open / close including store cleaning, recovery and maintenance standards.
- Responsible for all activities related to the cashwrap including creating a culture of promoting DSW loyalty program amongst associates and customers. Ensures all associates are providing the benefits of the DSW loyalty program to every customer
- Meets metric based goals by reviewing, understanding and clearly communicating daily / weekly / monthly goals. Able to clearly communicate business trends to SM / ML.
- Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.
- Performs other duties as assigned by the Store Manager or other leader.
- Performs all other associate duties within store.
Inventory Management
Human Resources
Required Skills :
Experience
ALREADY AN ASSOCIATE?
You must apply through our internal portal :
click here
Why Choose A Career with Designer Brands?
Empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands.
About Designer Brands :
Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories.
IMPORTANT NOTICE :
We learned of a fake job offer scam where individuals are using a company's name and branding to create emails and websites designed to trick individuals into providing personal information because they think they are applying for a job directly with the company. To combat this, companies are listing their legitimate hiring sites and communication methods. Our valid email addresses end in @dswinc.com, @designerbrands.com and @camutogroup.com. Two examples of non-legitimate email addresses are ones that end in @designerbrands.info or @designerbrands.work (do not respond to interview requests or other messages from these). If you are not certain about a communication or an information request, a good practice is to independently look-up a contact for the company (do not use the contact method listed in the request) to verify that you are contacting the right person and not being deceived. If you want to verify a Designer Brands' related hiring request, please send a message to TalentAcquisition@hr.designerbrands.com. Please know we are working to do what we can to stop these scams.
