What are the responsibilities and job description for the Sales Associate position at Designer's Touch Jewelry?
We are looking for an agile retail Sales Associate who is comfortable in a fast-paced and high-end sales environment. Sales Associate duties and responsibilities include working closely with customers on purchases, repairs, and custom orders. To be successful as a Sales Associate, you should stay up-to-date with inventory knowledge and procedures and maintain our store’s visual appearance with high standards. The duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns or concerns with purchased merchandise
- Team up with co-workers to ensure proper customer service
- Build trust and rapport with customers for long-term customer relationships
- Comply with inventory control procedures
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in business or related field would be a plus
Job Type: Part-time
Shift:
- 8 hour shift
Work Location: In person