What are the responsibilities and job description for the Project Manager position at Designs that Compute?
Job Description
Job Description
Description :
Position Description :
The Project Manager provides post-sales management of the processes delivering quality-driven installation, configuration, and commissioning of customer A / V systems.
Responsibilities :
Manage all aspects of projects as they relate to the installation, configuration, and commissioning of high-end audio-visual systems at various types of venues.
Drives success of project teams :
Exceptional communication with customers and stakeholders during project lifecycle.
Manages multiple projects at various stages simultaneously using provided tools.
Manages projects to key metrics, as determined by the company.
Drive projects within budget, utilizing Visionality's project management systems.
Ensures projects are deployed using Visionality's standards and processes.
Balances equipment delays, scheduling, and project timelines.
Directly manages project managers, project coordinators, and installation teams.
Coordinate tasks leading up to, planning for, and executing a job installation schedule.
Manage the ordering of equipment to be delivered per schedule.
Work with warehouse to receive equipment, record serial numbers, and stage equipment for projects.
Work with engineering to make sure documentation and programming are complete prior to install.
Work with multi-disciplinary teams to ensure a proper pre-build and testing process occurs
Manage customer, installation crews, and commissioning teams to optimize schedule.
Account for, and directly manage hours expenditures, cost expenditures, and other key metrics.
Manage installation crew's field related problems.
Assists in-field staff with manufacturer issues and commissioning issues.
Manage hours and scope of job.
Manages the QC processes of jobs.
Manages conflicts (interpersonal and customer-related) to amicable conclusions without escalations to executive staff.
Performs proper job closure :
Ensures "voice of the customer" and "conditions of satisfaction" were delivered, and sign-off obtained.
Hour, equipment, and expense logging.
Final job cost analysis.
Follows Visionality's project closure procedures.
Monitor and verify inventory levels for products which are purchased in bulk.
Manages warehouse to maintain a clean, well-organized staging area that is free from safety obstructions and debris.
Requirements :
Bachelor’s degree desired, coupled with PMP (in-progress acceptable) or Six Sigma experience / certifications.
Possess an exceptionally professional, clean-cut, look and demeanor, as the face of the company to the customer.
Excellent organizational skills, communication skills, and computer skills.
Experience with enterprise resource planning tools (project management systems).
Extensive experience with varying project management methods and systems :
Adaptive project framework.
Lean Six Sigma methodologies : experience with Kaizen and Kanban setups a plus.
Mainline Six Sigma methodologies : ASQ Green Belt a plus.
Gantt and PERT charting, along with other visual management methods.
Hybrid project management; generally engineering quality methods delivering into direct project methods.
Strong understanding of Excel and accounting systems, especially AP / AR processes related to projects.
Industry understanding :
Direct audio-visual experience strongly preferred but not required.
Experience with construction and related trades preferred but not required.
Personnel management experience :
Experience managing installation teams remotely.
Experience managing non-direct report personnel for deliverables and milestones.
Able to life 50 pounds, climb ladders, load vehicles, and assist as needed.
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