What are the responsibilities and job description for the Ramada Housekeeping Manager position at DESIMONE GAMING INC?
It is the primary responsibility of the Housekeeping Manager to oversee and ensure the smooth operation of assigned housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures.
- Oversee and ensure the smooth operation of assigned areas.
- Supervise, train, direct, and assist all team members assigned to the areas.
- Distribute workload fairly and evenly to those assigned to the station.
- Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons.
- Ensure cleanliness of rooms, hallways, and lobbies that all work is done properly.
- Perform daily written guest room inspections in accordance with department standards.
- Perform frequent and consistent visual inspections of guest rooms and assigned public areas.
- Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to Hotel Manager.
- Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service.
- Perform other job-related duties as requested.
Required:
- Knowledgeable with OSHA regulations, to include implementation and enforcement of safety guidelines, proper chemical usage, handling of BIOHAZARD materials, and injury prevention.
- Able to deal and interact with management, employees, and guests in an effective and diplomatic manner.
- Knowledgeable of all cleaning procedures, equipment, and supplies.
- Strong leadership qualities and sound judgement with effective decision-making and problem-solving skills.
- Must be able to communicate effectively in English, in both written and verbal forms.
- Must have interpersonal skills to deal effectively with all business contacts.
Preferred:
- Previous experience working in a similar setting.
- High School diploma or Equivalent.
- Two (2) years of experience in Hotel Management.
- Work varied shifts, to include weekends and holidays.
- Organizational skills to function effectively under time constraints, within established deadlines and attention to detail.