What are the responsibilities and job description for the Redcoats ( Event Staff ) position at Destination DC?
DESTINATION DC, There's Only One DC, There's Only One You.
Destination DC serves as the lead organization to successfully manage and market Washington, DC as a premier global convention, tourism and special events destination, with a special emphasis on the arts, cultural and historical communities. We are looking for a dynamic professional who is passionate about Washington, DC and the travel industry to join our organization.
Position Summary
Destination DC (DDC) is hiring event staff (RedCoats) to join the Convention Services Team within our Convention Services Department. If you are friendly, love to represent DC, the city you love, then consider joining our team. We are looking for you to bring your interpersonal skills and inviting personality to help clients host their meetings in the metropolitan Washington, DC area at the Convention Center and various hotels throughout the year.
In this position, you will be part-time/on-call and willing to work a variety of jobs that range from registration assistance to bag stuffing. You will work on an on-call basis with no guaranteed number of days or hours. The work shifts are between the hours of 5:30AM and 10:00PM, seven days a week. Periodically, some clients may require extended hours all of which we will accommodate.
Our event staff (Redcoats) play a vital role in ensuring the efficient management of events, and their day may include a variety of tasks, which include the following (but not limited to):
- Registration Typist/Cashier (works to collect fees and input attendee information in client's computer system. This may involve more complicated onsite registration of exhibitors and attendees.)
- Registration Non-typing Clerk (works to disseminate materials, badges, and information regarding the meeting to attendees and/or exhibitors).
- Room Monitor (scan badges, collect tickets, hand out and/or collect questionnaires and literature during meeting sessions).
- Information Clerk (works an information booth in order to assist people with locating various areas and locations in the convention center or hotel. A broad knowledge of the DC/MD/VA area is a must).
- Bag Stuffing (must be able to lift up to 20 pounds to fulfill a client's needs and stand for long periods of time. May collate materials to be distributed to attendees during a meeting. At times this may include inserting materials into binders, folders, or bags).
What You Bring: Experience, Competencies & Education
- High school diploma or GED
- Bilingual ability is a plus
- Positive attitude, with a willingness to provide friendly service
- Strong customer service and interpersonal communication skills
- Strong initiative and work ethic
- Able to perform various duties on site, including standing for long periods of time
- Demonstrated knowledge and usage of computer applications and payroll systems, i.e. Microsoft Office, Paycom, Internet Explorer
- Have a basic knowledge of the Washington DC area
AMERICANS WITH DISABILITIES SPECIFICATIONS
Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job
To Apply: Visit https://www.washington.org/careers. Applicants should include a resume.
Please note: We are not accepting calls from candidates, recruiting agencies or staffing firms for these positions.
*** Please be aware that the applications are reviewed on a monthly basis ***
DESTINATION DC IS AN EQUAL OPPORTUNITY EMPLOYER
We welcome all to apply and are committed to retaining, hiring, developing, and promoting diverse talent. We recognize and celebrate cultural differences within our organization by establishing opportunities for education and allyship.
Please reach out to us if you need assistance with an application hr@washington.org
Salary : $15 - $18