Backwaiter

Table 79 Backwaiters work to create an environment where each and every guest thinks “This. This is the only place in the world I want to be eating right now.”

Backwaiters offer direct support to the service team by maintaining cleanliness and attention to detail in our dining rooms, bars, and lounges. Backwaiters interact with guests and team members in a helpful, positive, and clear way at all times. All staff must be charismatic, courteous, and efficient.

DUTIES:

• Provide genuine hospitality with heart and style.
• Report to work on time, in clean uniform on scheduled days with proper tools to perform required duties.
• Keep the service station clean and orderly at all times.
• Keep the front of house clean and in good order, including sweeping around tables and chairs between seatings.
• Always keep the dining room in immaculate condition.
• Continuously move around the restaurant looking for things to attend to. Avoid standing still.
• Always listen for “HANDS”. Everyone is responsible to help run hot food to the guest.
• Assist the servers and bartenders in completing their duties.
• Watch for eye contact from servers needing help clearing tables. Clear tables as a team.
• Maintain awareness of guest body language and be attentive to guest needs.
• Be aware of guests moving through the restaurant and allow the guest the right of way.
• Assist with setting up the dining room and lounge.
• Water tables before or at arrival, ensure water is topped up periodically.
• Clear tables after each course and at the end of the meal. Stack plates properly. Use trays to clear tables after guest departs.
• Assist with marking tables.
• Fully clean and sanitize tables and chairs between seatings.
• Reset tables with proper table settings for the next guests.
• Remove all trash and recycling from the restaurant.
• Work with minimal supervision.
• Responsible for notifying management of any shift where overtime transpires.
• Maintain TIPS certification.
• Assist team with polishing, linen folding, silverware rolling, and other running side work.
• Perform any and all duties and responsibilities as assigned.

COMPENSATION

Wage. $9.54/hr plus 1.5-2% of restaurant daily sales.

Employee Benefits Package:

• Wellness benefit reimbursement of $1000 per year for approved wellness-related uses.
• Health insurance benefit contribution of $250 per person, per month. This amount is pre-tax and is contributed to your overall individual monthly premium (currently $558 total). You will be eligible to join 60 days after the first of the month you were hired in.
• Accumulation of one week of paid personal time off per year.
• Paid sick days 
• Tuition reimbursement for pre-approved, industry-related coursework up to $1k per year
• Eligible for our group travel experiences.

It is crucial that you use your time at Aurum to continually improve your knowledge of the restaurant and the role of Backwaiter. Watch and ambitiously learn from those around you.

Salary : $1,000