What are the responsibilities and job description for the Collections Specialist position at Destination IT, LLC?
This role requires someone in Seattle so they can come into the office 2-3 days per week.
Job Overview
The AR Billing & Collections Admin will support the AR Billing team in the completion of billing, accounts receivable, and collections processes.
Team Overview
The Finance team handles everything “money” including accounting, quote-to-cash, payroll, compliance, and budgeting for our fast-paced and growing company. The Billing team supports the growth by providing a positive billing and payment experience, while working on a fun, diverse, energetic team!
Outline of Duties and Responsibilities
- Respond to a variety of inquiries from both customers and employees, via our collections platform
- Route Collection tickets to Billing & Collections Analysts
- Input remittance information in collections system
- Complete collection efforts for past due invoices by making calls and sending notices.
- Assist clients with provided paying instructions.
- Provide general support to the AR Billing team
- Experience, Skills, and QualificationsSalesforce Experience
- Proficiency with MS Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily.
- Prior AR/Billing experience preferred
- Strong organization skills with excellent attention to detail.
- Excellent communication skills, both written and verbal.
- Curiosity and willingness to learn new things.
- Positive ready to help attitude