What are the responsibilities and job description for the Vacation Experience Specialist | Virtual position at Destination Knot?
We are seeking an organized, detail-oriented, and customer-focused individual to join our team as a Vacation Experience Specialist. In this role, you will specialize in curating seamless, luxurious all-inclusive resort experiences for clients seeking relaxation, adventure, and exceptional service. You will work closely with clients to understand their preferences and design tailor-made vacations at the finest all-inclusive resorts around the world. Key Responsibilities : Personalized Resort Planning : Collaborate with clients to understand their vacation preferences, needs, and budget, and create customized all-inclusive resort experiences that exceed their expectations. Resort Selection & Recommendations : Provide expert advice on the best all-inclusive resorts based on client preferences, whether they are looking for family-friendly amenities, adults-only escapes, or destination-focused experiences. Itinerary Creation : Curate complete itineraries that include resort accommodations, on-site activities, dining options, excursions, and special experiences, ensuring a stress-free and memorable vacation. Vendor & Resort Relations : Build and maintain strong relationships with resort managers, staff, and other local vendors to ensure seamless booking, exclusive offers, and top-notch service for clients. Logistics Coordination : Handle all aspects of the trip, including flights, transfers, room upgrades, and special requests, to ensure every detail of the client's all-inclusive resort experience is flawless. Client Communication & Support : Maintain clear communication with clients before, during, and after their trip, offering assistance with any changes, questions, or requests to guarantee their satisfaction. Problem Solving : Address any issues or changes in the itinerary promptly and professionally, finding solutions that maintain a positive and stress-free experience for the client. Trend Awareness : Stay updated on the latest resort offerings, special promotions, and industry trends to offer fresh, exciting options to clients and enhance their travel experiences. Qualifications : Proven experience in hospitality, resort coordination, or customer service. Knowledge of top all-inclusive resorts and luxury accommodations worldwide. Strong communication skills, with the ability to build lasting relationships with clients and resort partners. Exceptional organizational and multitasking skills to manage multiple itineraries at once. A passion for travel, luxury experiences, and helping clients enjoy worry-free vacations. Ability to work independently, utilizing digital tools for research, booking, and client communication. Previous experience in coordinating group or family vacations is a plus. Benefits : Competitive compensation with performance-based incentives. Opportunities for growth and career advancement. Exclusive access to resort deals, packages, and travel perks. A dynamic, collaborative work environment that values creativity and client satisfaction. If you're passionate about creating unforgettable all-inclusive resort experiences and love helping clients plan the perfect vacation, we would love to have you join our team as a Vacation Experience Specialist! Powered by JazzHR
