What are the responsibilities and job description for the Remote Customer Service Agent position at Destinee Travel?
We are looking for a Booking Agent. You will manage travel arrangements made for clients and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services. This is a business opportunity that allows you to put as much time in as you would like. Get paid for booking vacations for your friends and family and new clients. Perfect as supplemental income until you grow your business. Find out the details today!!
DUTIES :
Serve clients by planning and selling domestic and international travel vacations including cruises and land packages
Successfully meet or exceed goals by developing long-standing relationships with clients, as well as, soliciting new business through referrals and repeat business
Prepare and process related trip documents and invoices
Assist guests with making reservations for hotel accommodations
Provide exceptional customer service to guests, addressing any inquiries or concerns they may have
Handle guest planning, including processing payments
Maintain a professional and friendly demeanor when interacting with guests in person, over the phone, or via email
EXPERIENCE :
Previous experience in a customer service role, preferably in the hospitality industry (not required)
Familiarity with reservation systems
Strong communication skills, both verbal and written
Excellent phone etiquette and interpersonal skills
Ability to multitask and prioritize tasks in a fast-paced environment
Bilingual proficiency (desired but not required)
As a Booking Agent, you will play a crucial role in providing exceptional service to our guests. Your attention to detail, friendly demeanor, and ability to handle multiple tasks simultaneously will contribute to the overall success of our hotel. If you are passionate about hospitality and enjoy assisting guests with their travel needs, we invite you to join our team.
If you meet the qualifications listed above and are interested in this business opportunity, please submit your resume. We look forward to reviewing your application.
