What are the responsibilities and job description for the Technical Product Manager Network Security position at Destiny group?
Our mission is to make business communication as easy as possible for employees and customers, today and tomorrow. We provide small and large companies with a modern all-in-one communication platform for voice, chat, and video, as well as advanced networking and security solutions. Today, there are already over 3.5 million users in Europe who communicate, collaborate, and provide excellent customer service using our tools. But we don't stand still because our market keeps evolving, and Dstny is growing with it.
Due to our sustainable growth, we are constantly looking for enthusiastic people to join our team. What do we offer in return? An amazing, renovated workplace, fantastic colleagues, the opportunity to work from home, various team building activities and company events, great customers... and much more.
Does that sound like music to your ears? Read on, and who knows, you might soon embark on your new Dstny adventure.
Dstny is a dynamic and innovative company specializing in managed services, including managed Palo Alto firewalls, Meraki SDWAN, WiFi and switches, email security, SSE, and UCaaS solutions. Our UCaaS solution features a cloud IPBX, CRM connector, MS Teams connector, and a unique mobile / fixed phone convergence feature. Our technical product management team is pivotal in designing technical architectures, producing documentation, ensuring level 3 support, maintaining and enhancing platforms, and providing DEV-OP skills to other departments (identifying repetitive and / or time-consuming tasks and specifying an automation process which could be implemented by the TPM team or the DEV team).
Position Overview :
We are seeking a highly skilled Network Security Engineer with a minimum of 4 years of experience in the integration field. This individual will be instrumental in handling our network security portfolio (Palo Alto, Meraki, Mimecast) and will be nurtured towards the role of a Technical Product Manager. The ideal candidate will possess strong technical, writing, and communication skills, with the ability to simplify complex concepts.
Key Responsibilities :
- Technical Architecture Design :
Design and implement robust technical architectures for managed network security services, including Palo Alto firewalls, Meraki SDWAN, and Mimecast email security.
Collaborate with cross-functional teams to ensure the seamless integration of network security solutions with other managed services.
Produce comprehensive technical documentation, including design documents, implementation guides, and support procedures.
Create clear and concise documentation for delivery and support teams to facilitate efficient service delivery and support.
Provide expert level 3 support for network security solutions, troubleshooting complex issues and ensuring timely resolution.
Act as an escalation point for technical issues, working closely with support teams to resolve customer problems.
Maintain, update, and enhance the technical platforms supporting our network security solutions.
Monitor system performance and implement improvements to ensure high availability and performance.
Utilize DEV-OP skills to support other departments, acting as a versatile technical resource.
Assist in the automation of processes and the development of tools to enhance operational efficiency.
Develop a deep understanding of the product management lifecycle and contribute to product strategy and roadmaps.
Collaborate with marketing product management and other stakeholders to align technical solutions with business objectives.
Grow into the role of Technical Product Manager, taking on increased responsibility for the network security portfolio.
What we're looking for in you...
Qualifications :
What we can offer you...
You will be working in an international context where there will always be something interesting for you to do, there are plenty of options for growing your career.
You’ll be part of a hybrid-working global team with a combination of working from home and at the office.
A challenging job in a fast-growing company with space for personal development and continuous training.
A competitive salary, including an eco-friendly company car with fuel / charging card.
Flexible working hours, with the possibility of remote work. Because in digitalization, we should set a good example, right?
A pleasant working environment in a brand new building customized to the wishes of our Destinians.
A great team of colleagues and wonderful customers.
A friendly atmosphere with regular fun team-building activities or company events.
Always fresh soup, fruit, and delicious coffee.
Why Join Us?
At Dstny, our optimism and enthusiasm shine through in everything we do. We're not afraid to challenge the status quo and drive change, always with a warm, humble, and welcoming approach. We blend humor and playfulness with a serious focus on our tasks, creating a casual yet straight-to-the-point vibe. We respect and understand personality and cultural differences, and our enthusiasm is a tool of encouragement. Join us and be part of an innovative team that’s shaping the future of Business communications.
Apply now and let's create something amazing together!
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