What are the responsibilities and job description for the Part Time Key Holder position at Detail Garage/Chemical Guys?
Who We Are:
At Detail Garage (by Chemical Guys), we're more than just the go-to destination for premium auto detailing supplies—we're a community of passionate car enthusiasts and professionals dedicated to high-quality products, expert tools, and hands-on education. We provide an engaging, fun environment where learning and customer relationships thrive. Plus, we invest in our associates' growth, helping build their confidence through training and development. Our team participates in monthly community events like Rides & Coffee, and even gets to create cool content for our social platforms!
Position Overview:
As a Part-Time Keyholder, you’ll help deliver exceptional customer service, achieve sales goals, and support store operations. You’ll use your passion for auto care and product knowledge to build lasting relationships with customers and contribute to the store’s success. Your role also includes working with a fun, collaborative team and taking on leadership responsibilities such as opening and closing the store.
Key Responsibilities & Competencies:
- Customer Service Excellence (Sells with Passion and Purpose):
Engage with customers to understand their needs and offer tailored recommendations. Build trust and create lasting relationships by demonstrating enthusiasm for our products and delivering personalized service.
Key Competency: Sells with Passion and Purpose
- Sales Achievement (Takes Initiative):
Actively seek sales opportunities, demonstrate products, and meet or exceed targets. Take ownership of your role and help drive store success by closing sales and promoting upsells.
Key Competency: Takes Initiative
- Team Collaboration (Teamwork):
Work closely with your team to maintain store operations, including merchandising, inventory, and customer service. Support teammates and contribute to a positive and energetic store environment.
Key Competency: Teamwork
- Leadership & Operational Support (Curiosity & Initiative):
Take responsibility for key tasks such as opening and closing the store. Demonstrate a proactive approach by learning new products and staying curious to provide valuable solutions for customers.
Key Competencies: Curiosity & Takes Initiative
Qualifications:
- Retail experience or strong interest in auto detailing products and car culture.
- Excellent communication skills and a passion for customer service.
- Ability to work independently and collaboratively.
- Flexibility to work varying shifts, including nights, weekends, and holidays, at least 15 hours weekly.
- Ability to lift up to 50 pounds.
- Bilingual (Spanish) a plus.
Perks & Benefits:
- Competitive hourly wage and flexible hours to suit your lifestyle.
- Generous employee discount ranging from 30-50% on products, plus free AA-branded merchandise to wear.
- Hands-on training with ample opportunities for growth and advancement within the company.
- A fun, supportive, and educational work environment that encourages learning and development.
- Incentives and contests where you can win cash prizes and auto detailing products!
- Opportunities to engage in community events like Rides & Coffee and contribute to social media content.
Join the Detail Garage team and be part of a group committed to exceptional customer service, teamwork, and having fun while we grow together! No auto detailing experience? No problem! If you’re excited to work in a hands-on, learning-focused environment, we’ll provide all the training you need. Whether you have some supervisory experience, a passion for car culture, or a strong curiosity to learn, we’d love to hear from you. If you're ready to take on a leadership role, grow with us, and make a real impact, apply today!
Detail Garage / Chemical Guys is an equal opportunity employer committed to diversity and inclusion.
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Burbank, CA 91505: Relocate before starting work (Required)
Work Location: In person
Salary : $17