What are the responsibilities and job description for the DEP Staffing Account Manager position at Detroit Engineered Products?
Job brief :
DEP is looking for qualified Business development\Sales account managers to join our team for mid-western /West coasts locations. The qualified candidates will be responsible to Generate Sales of various Mechanical & Electrical simulation (CAE) software products and for the industries like Automotive, Aerospace, Defense, Bio-medical, Energy, Oil & Gas, Consumer products, Heavy equipment etc and developing long-term customer relationships & managing the business.
As a Business development\Sales account manager, they should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Ultimately, the candidate should be able to grow our business by building successful, long-term client relationships.
Responsibilities :
DEP is looking for qualified Business development\Sales account managers to join our team for mid-western /West coasts locations. The qualified candidates will be responsible to Generate Sales of various Mechanical & Electrical simulation (CAE) software products and for the industries like Automotive, Aerospace, Defense, Bio-medical, Energy, Oil & Gas, Consumer products, Heavy equipment etc and developing long-term customer relationships & managing the business.
As a Business development\Sales account manager, they should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Ultimately, the candidate should be able to grow our business by building successful, long-term client relationships.
Responsibilities :
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers' individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Supervise account representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
- To visit prospects, clients and to create new pipeline.
- To gather technical requirements of the prospects.
- Travel to Far-East countries to activate & generate existing & new business partners/distributors.
- Proven work experience as a Business development\Sales account manager.
- Hands on experience in sales and an ability to deliver excellent customer experience
- Experience in marketing/promoting software products to end customers like OEMs' in Automotive, Aerospace, Defense, Bio-medical, Energy, Oil & Gas, Consumer products, Heavy equipment. (Experience in marketing/promoting software (CAE) products is required).
- Proficiency in MS Office (MS Excel/PowerPoint in particular) /Software analyst products to prepare business sales proposals\presentations.
- Understanding of sales performance metrics
- Multilingual capability preferred.
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- BE/BSc/MBA degree with Business Development/Administration, Marketing or relevant field
- Relevant experience of 5-10 years in and around MID Western/West Coasts territories.
