Beverage Program Manager

Description

BEVERAGE PROGRAM MANAGER JOB DESCRIPTION 

Department: Patron Experience
FLSA Status: Non-exempt 
Salary Range/Wages: $18.00-$20.00 
Work Location: Onsite 
FT/PT: Part-time 
Last Revision Date: February 27, 2025 
 

The Organization: The Detroit Symphony Orchestra (DSO) is known internationally for trailblazing performances, collaborations with the world’s foremost musical artists, and a deep commitment to serving our community. Making its home in historic Orchestra Hall at the Max M. and Marjorie S. Fisher Music Center, the DSO actively pursues its vision to be an inclusive and culturally relevant community where all people can experience their world through music. 

The DSO is a complex organization. Operating 365 days per year in historic Orchestra Hall, one of America’s most acoustically perfect concert halls, we are a performing arts institution, an educational facility, and a community center. We are governed by an independent Board of Directors and employ both union and non-union employees as musicians, stage crew, and administrative staff. Creating a unified culture throughout the institution is an organizational imperative, and we are guided by our values of excellence, diversity, resilience, collaboration, and innovation. The DSO is also deeply invested in the city of Detroit; through our Detroit Strategy initiative, we are expanding the DSO’s participation in the growth and well-being of the city.   

The DSO’s commitment to diversity, equity, and inclusion is paramount to who we are; we work to create an environment where all employees are seen, valued, and supported to enable their best every day. This is essential as we pursue our mission to impact lives through unforgettable musical experiences by sustaining a world class orchestra for the city of Detroit and the global community.  

The DSO offers a unique, fast-paced working environment, an excellent overall compensation package, and is an Equal Opportunity Employer. For more information visit www.dso.org. 
 

Position Summary: The Beverage Program Manager oversees the DSO bar and beverage services at concerts and events. The role manages inventory, creates beverage specials, and manages onsite staff during concerts.   

Specific Duties and Responsibilities:

• Inventory and stock management for liquor, beer, wine, non-alcoholic drinks, and snacks 
• Cocktail development to enhance the patron experience at concerts 
• Assign and complete pre-shift daily staff duties board for bartenders and servers 
• Create monthly schedule for staff in Paycom HRIS 
• Coordinate and place catering orders for internal events and meetings 
• Responsible for closing DSO kitchen and related bar areas at the end of shifts 
• Facilitate team meetings and train on new drink offerings 
• Supports Herman and Sharon Frankel Donor Lounge and Paradise Lounge food and beverage experience 
• Serve as a bartender when needed during concerts 

Required Qualifications: 

• 3-4 years experience as a bartender 
• 2 years experience managing bar staff 
• TIPS training certification  
• Knowledge of current beverage trends  
• Attention to detail and strong time management skills 
• Must be able to exert up to 50 pounds of force occasionally, and 25 pounds of force frequently and constantly lift, carry, push, pull or otherwise move objects 
• Ability to act independently, take initiative, and meet changing priorities. 
• Successful experience working in, and contributing to, a collaborative, team environment. 
   

Desired Qualifications:  

• Demonstrated experience and investment in issues of diversity, equity, and inclusion. 
   

Additional Information: 

• This is an hourly, non-union position. 
• Successful candidates must be available to work a varying schedule, including nights and weekends, to meet the needs of the DSO’s performance schedule. 
• All positions at the DSO require the successful completion of a background check prior to beginning employment. A criminal record does not automatically disqualify candidates.    
   

Physical Requirements:  

Position Reports to: Director of Event & Patron Experience 

Direct Reports: Bartenders and Servers  

Qualifications

Salary : $18 - $20