Summer Business Analyst/Tester Intern

Summer Business Analyst/Tester Intern, #837

What You'll Be Doing

Dev interns will work as members of an active Agile development team, responsible for participating in all Agile ceremonies, updating Jira tasks daily, and contributing to our continuous improvement processes. You will work with team members and stakeholders to analyze, design, and test solutions that meet the client’s needs. Interns will also work on a technical intern project with the rest of the internship team.

In support of this project and the customer’s mission, you will do the following:

• Collaborate and build relationships with stakeholders to understand needs and priorities
• Create business process flow diagrams, screen mock-ups, and other UML diagrams to elicit requirement
• Document requirements and refine User Stories in Jira
• Work with other team members to propose and design solutions for customer needs
• Take notes, participate in, and lead (as needed) Agile Scrum meetings, such as Daily Stand-ups, Backlog Refinement, Sprint Review/Planning, and Sprint Retrospectives
• Assist with integration, functional qualification, regression, and user acceptance testing as needed
• Provide Tier II Support and monitor system for issues
• Communicate with Government clients at field offices and the CART development team to troubleshoot system issues
• Help document and maintain system troubleshooting processes
• Update and enhance the issue knowledge base
• Report on common sources of technical issues or questions and make recommendations to team
• Provide input to the Confluence collaborative site, as well as maintain and improve the organization of the site
• Perform quality assurance and review work of peers
• Identify and communicate areas for improvement in the application, customer business processes, and internal team operations
• Communicate key insights and findings to the product team
• Work with fellow summer interns on a technically focused project and present the groups' results to the executive team at the end of the program. Past projects have included creating a mentorship web application, designing a wellness mobile application, and creating a technical environment as well as reaching out to local universities regarding a hackathon/tech challenge.
• Attend corporate-level meetings to learn about other areas of the business, such as business development, finance, and project management
  
  

Required Education, Skills, And Experience

• Rising seniors working toward a bachelor’s degree in a related field preferred (Highly qualified rising juniors may also be considered)
• Interest in business analytics and good at problem solving
• The ability to work independently and in a team with developers providing guidance and support
• A desire to learn new skills, including self-study if needed
• The ability to take initiative and follow through on tasks to completion
• Solid organization skills
• Detail-oriented and capable of producing a high level of accuracy
• True enjoyment of technology and the desire to contribute to a team’s output
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Ability to collaborate with team members to ensure client needs and expectations are met or exceeded
• Aptitude for picking up technology quickly along with a desire to learn and progress
• Must be able to commute to either the D.C. or Reston office depending on the location of the internship
  
  

Preferred Skills And Experience

• Rising senior strongly preferred
• Familiarity with Agile Scrum, Kanban, or other Agile methodologies
• Experience eliciting requirements and testing web-based applications
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools preferred
• Experience writing test cases, testing web-based applications, and documenting results
• Experience using Jira, Confluence, and/or any other issues/bug-tracking tools
• Experience with business process and data visualization techniques and tools
• Experience taking detailed notes in meetings
• Experience working on a help desk or in another customer service environment
• Experience proposing and designing solutions to meet business needs
• Experience writing SQL queries is a bonus
  
  

Who We Are

Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client’s missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management.

As a Washington Post Top Workplace Award Winner For The Past ELEVEN Years In a Row, The Top Workplaces USA For The Past Three Years, And a Recipient Of The Companies As Responsive Employers (CARE) Award For The Past Four Years, Dev Technology Employees Enjoy

• Generous and flexible time-off policy
• Flexible work schedules and telework options, including remote work availability for eligible projects
• Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities
• Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more
• 401K matching with immediate vesting and end of year profit sharing
• Regular team and company social events including our annual party, happy hours, fitness challenges, and more
• A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts
• To learn more about working at Dev Technology visit, Working At Dev Technology Group
  
  

Dev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, NC, NJ, OR, PA, SC, TN, TX, VA, WV.

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