What are the responsibilities and job description for the Servicenow Developer position at Devbytes inc?
Job Details
Job Title : Servicenow Developer
Location: San Antonio, TX Onsite
Duration: Long term
Job Type : Contract
Responsibilities:
Key Responsibilities:
- Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and integrations.
- Collaborate with IT and business stakeholders to gather requirements and translate them into technical specifications.
- Develop and maintain AIOps solutions within ServiceNow to enhance IT operations and automate incident response.
- Implement and manage ITSM processes, including Incident, Problem, Change, and Service Request Management.
- Configure and optimize the Event Management Pipeline to ensure efficient event correlation and incident management.
- Integrate Big Panda with ServiceNow to enhance event management and monitoring capabilities.
- Perform system administration tasks, including user management, access control, and system upgrades.
- Troubleshoot and resolve technical issues related to ServiceNow applications and integrations.
- Provide technical guidance and support to end-users and other team members.
- Stay up-to-date with the latest ServiceNow features, best practices, and industry trends.
Qualifications:
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 5 years of experience as a ServiceNow Developer.
- Strong knowledge of ServiceNow platform capabilities and architecture.
- Experience with AIOps, ITSM, and Event Management Pipeline within ServiceNow.
- Proficiency in integrating Big Panda with ServiceNow.
- Solid understanding of ITIL processes and best practices.
- Strong programming skills in JavaScript, HTML, CSS, and other relevant languages.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
