What are the responsibilities and job description for the Client Relations Specialist position at Devcare solution?
Job Overview
We are seeking a dedicated Client Relations Specialist to join our team. The ideal candidate will be responsible for maintaining positive relationships with clients and providing exceptional customer service.
Duties
- Conduct outbound calls to clients to ensure satisfaction and address any concerns
- Utilize call center software to manage client interactions efficiently
- Assist clients with inquiries, resolve issues, and provide support
- Perform data entry tasks accurately and in a timely manner
- Handle cash transactions when necessary
- Collaborate with the team to enhance client services and improve customer experience
Skills
- Proficient in English language for effective communication with clients
- Experience in sales or customer support roles is preferred
- Strong analytical skills to assess client needs and provide appropriate solutions
- Ability to handle multiple tasks while maintaining attention to detail
- Excellent interpersonal skills to build rapport with clients
- Familiarity with cash handling procedures is a plus
Job Types: Full-time, Contract
Pay: $19.00 - $24.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Harrisburg, PA 17102 (Preferred)
Ability to Relocate:
- Harrisburg, PA 17102: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $24
