What are the responsibilities and job description for the Customer Service position at Devcare solution?
Job Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients.
Duties
- Respond to customer inquiries via phone, email, and in-person
- Assist customers with product information and purchasing decisions
- Handle and resolve customer complaints in a professional manner
- Process orders, returns, and exchanges accurately
- Maintain customer records by updating account information
- Utilize computerized systems for tracking, information gathering, and troubleshooting
- Perform data entry tasks with a high level of accuracy
Requirements
- Strong customer service skills with the ability to communicate effectively
- Multilingual abilities are a plus
- Proficient in phone etiquette and client services
- Ability to analyze situations and provide appropriate solutions
- Experience with cash handling is beneficial
- Skilled in computerized systems for data entry and customer support
Job Types: Full-time, Contract
Pay: $16.70 per hour
Expected hours: 37.5 per week
Shift:
- Day shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Coeur D Alene, ID 83814 (Preferred)
Ability to Relocate:
- Coeur D Alene, ID 83814: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17
