What are the responsibilities and job description for the Administrative Services Assistant position at Devcare?
Job Overview
The Administrative Services Assistant (ASA) will support the Facilities team, handling mail distribution, administrative tasks, and customer service. Responsibilities include sorting and tracking mail, coordinating with courier services, data entry, responding to inquiries, and managing temporary badges. The role requires strong organizational skills, attention to detail, and the ability to work both independently and in a team. Candidates must have 1-2 years of administrative experience, a valid TN driver’s license, and the physical ability to lift up to 50 lbs.
Duties
- Receive, sort and distribute incoming and outgoing mail/packages for the agency.
- Maintain accurate records of incoming and outgoing mail, including tracking numbers, sender and recipient details, and delivery dates
- Coordinate with mail partners like FedEx, US, and other courier services to ensure timely and accurate delivery and dispatch of mail and packages.
- Utilizing appropriate computer programs (i.e., Microsoft Outlook, Excel, Word, , etc.) to accomplish daily administrative activities.
- Efficiently responding to customer inquiries via phone, email, and/or TEAMS chat, providing accurate information and resolving issues in a timely manner.
- Accurately inputting and updating information from various sources requiring attention to detail, and proficiency with data entry software, while maintaining data integrity and confidentiality, often including tasks like scanning documents, verifying data, and managing electronic files.
- Actively participating and engaging in all team meetings.
- Support the distribution of temporary badges for employees and contract resources.
- Travel to nearby post office and state buildings to retrieve/drop off mail, badges and hang tags as needed.
Requirements
- 1-2 years of experience in administrative and customer service-oriented role
- High school diploma or GED
- Physical ability to lift and carry packages weighing up to 50 lbs.
- Valid TN driver’s license and a clean motor vehicle record (MVR)
- Ability to work individually and as part of a team in a fast-paced environment
- Professional and effective communication skills, verbal and written
- Strong organizational skills, including the ability to prioritize, multi-task, and manage workload to meet specific timeframes and deadlines
- Ability to foster and maintain satisfactory and harmonious working relationship with the team.
- Comfortable using computers and appropriate programs to accomplish administrative activities.
About us
Devcare Solutions is a leading staffing and technology solutions provider, specializing in Non-IT and Healthcare recruitment across the United States. With a strong focus on delivering top-tier talent, we partner with government agencies and private organizations to fulfill critical workforce needs. Our commitment to excellence, innovation, and client satisfaction has made us a trusted name in the industry. At Devcare, we believe in fostering long-term relationships and creating meaningful career opportunities for professionals.
Job Types: Full-time, Contract
Pay: $16.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
Application Question(s):
- Can you let me know your current location?
Experience:
- Admin Assistant: 1 year (Required)
Ability to Commute:
- Nashville, TN 37243 (Required)
Work Location: In person
Salary : $16 - $21
