What are the responsibilities and job description for the Managed Care Specialist - Hybrid position at Devcare?
About us:
Devcare Solutions is a leading staffing and technology solutions provider, specializing in Non-IT and Healthcare recruitment across the United States. With a strong focus on delivering top-tier talent, we partner with government agencies and private organizations to fulfill critical workforce needs. Our commitment to excellence, innovation, and client satisfaction has made us a trusted name in the industry. At Devcare, we believe in fostering long-term relationships and creating meaningful career opportunities for professionals.
Summary:
We are seeking a detail-oriented professional to determine eligibility for care programs, manage casework, conduct legal research, and assist with client coordination. This hybrid role in Nashville, TN requires strong communication, organizational, and technical skills. A background in paralegal studies or legal experience is a plus. This is a 12-month contract with potential for extension.
Key Responsibilities:
· Determine individual and family eligibility for our Client’s care programs.
· Assist in coordinating and communicating schedules to internal/external Clients.
· Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
· Timely management of casework, including proper documentation and case resolution.
· Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
· Work efficiently / effectively in multiple databases to extract information.
· Attend workgroup meetings and participate in discussions.
· Assist leadership team, as necessary.
Requirements and Skills:
· Must have a bachelor’s or associate degree.
· A background in Paralegal studies is a plus.
· Work experience in a Legal environment a plus.
· Customer service or call center experience a plus.
· Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
· Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
· Excellent verbal and written communications skills.
· Keen attention to detail and adherence to deadlines.
· Strong time management, note-taking, email organization, and distribution skills.
· Critical thinking and problem-solving skills.
Job Type: Contract
Pay: $18.00 - $21.00 per hour
Experience:
- Managed care: 1 year (Required)
- Call center: 1 year (Preferred)
- Insurance/Medicare/Medicaid: 1 year (Preferred)
- Paralegal: 1 year (Preferred)
Ability to Commute:
- Nashville, TN 37201 (Required)
Work Location: In person
Salary : $18 - $21
