Demo

TMS Technician

Devcare
Knoxville, TN Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

About us

Devcare Solutions is a leading staffing and technology solutions provider, specializing in Non-IT and Healthcare recruitment across the United States. With a strong focus on delivering top-tier talent, we partner with government agencies and private organizations to fulfill critical workforce needs. Our commitment to excellence, innovation, and client satisfaction has made us a trusted name in the industry. At Devcare, we believe in fostering long-term relationships and creating meaningful career opportunities for professionals.

Summary
The TMC Tech III position is an advanced technician role within a Traffic Management Center, responsible for monitoring and managing roadway traffic to ensure safety and efficiency. Key duties include operating computer-based traffic systems, detecting and responding to incidents, coordinating with emergency services, and maintaining accurate traffic information displays. The role requires minimal supervision, a strong understanding of traffic equipment and software, and effective communication with various partners to manage incidents and improve travel conditions.

Tasks include

  • Technician level operator position performing functions with minimal supervision and to established procedures.
  • To perform all duties and may defer the most complex issues to a supervisor.
  • To operate various computer-based traffic management systems to manage traffic and incidents which occur on roadways and improve traffic conditions.
  • To monitor roadways and detection systems.
  • To monitor all traffic devices and computer equipment associated with the system.
  • To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
  • To utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists.
  • To continually checks the accuracy and validity of the messages displayed on all DMS and 511.
  • To be aware of all 511 messages broadcasted on a particular system.
  • To enter incident information into computer systems using traffic software.
  • To become familiar with the roadways and understands the purpose and location of each traffic device.
  • To use SOG to detect, dispatch, monitor, and document roadway incidents.
  • To confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Regions to coordinate resources for incidents that may affect regional travel.
  • To dispatch Service Patrols and assists Service Patrols with other tasks, such as phone calls, etc.
  • To perform other duties as assigned.

Note
The initial contract will be for 6 months but is subject to extension upon good performance.

Employee need for afternoon/evening shift:

Afternoon/Evening Shift (1 employee): 1:30pm - 11:00 pm (Tuesday - Friday)

Job Type: Contract

Pay: $18.00 - $23.00 per hour

Application Question(s):

  • Best time to reach you?
  • Can you please let me know your current location?

Experience:

  • TMC Tech: 1 year (Required)

Work Location: In person

Salary : $18 - $23

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