Senior ServiceNow Developer

Job Description

Job Description

Company Overview

Development InfoStructure LLC., (Devis) is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector.

Overview

Devis is seeking experienced Senior ServiceNow Developers to perform the design, development, and implementation of new ServiceNow applications and modules, as well as configuring and customizing existing applications and modules. The job is primarily a remote position, but there is an occasional expectation to visit the client site located outside of Washington, DC in suburban MD. This position is contingent upon award.

Primary Duties

• Develops and maintains internal applications, integrations, and web services across all platforms, including optimizing ServiceNow applications.
• Builds custom workflows, forms, and user interfaces. Automates processes to streamline workflows, ensuring quality through thorough testing. Integrates ServiceNow with external systems using APIs.
• Provides ongoing technical support to end-users, creates and maintains detailed technical documentation, and ensures adherence to ServiceNow development best practices and coding standards.
• Works closely with stakeholders to gather requirements and ensure successful project delivery. Translates business needs into functional application specifications.
• Leads or contributes to the design, development, testing, and release of software. Manages code updates and oversees team members to meet operational goals.
• Finds opportunities to enhance user experience by understanding end-to-end business processes. Stays current on the latest ServiceNow features, releases, and best practices.
• Participates in ServiceNow training and certification programs. Mentor's junior developers and provides guidance on best practices. Aids in creating training programs, knowledge base articles, and FAQs.
• Conducts code reviews and ensures application quality and maintainability. Supports ServiceNow deployment and migration, as well as testing and quality assurance activities.
• Monitors the health and performance of ServiceNow instances.
• Implements security measures to protect data and applications.
• Recommends strategies for improving ServiceNow performance and scalability.
• Contributes to the continuous improvement of processes and workflows.
• Participates in ServiceNow community forums and events, sharing expertise with others and contributing to the knowledge base.
• Supports the implementation of ServiceNow governance and compliance policies.

Required Qualifications

Preferred Qualifications

Clearance

Devis is an AA / EOE / M / F / Disabled / VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

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