What are the responsibilities and job description for the Internet Sales Consultant position at Devils Lake Cars?
Devils Lake, ND 58301
About us
At DLC, our mission is for every team member and every guest to be WOWed every time. We focus on the happiness of our team members and provide an environment where team members are allowed to provide phenomenal service to the guests of our dealership. We reward individuals who work hard and stay motivated. Being a family-owned dealership since 1923, every team member at DLCars is absolutely critical to our success. Our average team member has been with our company for nearly eight years, and 90% of our mentoring staff began with our company as a front-line team member, and has grown with our company into leadership roles. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years, and to help team members grow and develop to achieve their goals and dreams.
This position is located at a dealership.
Responsibilities
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Handle all incoming online email leads phone leads
- Respond to email inquiries in a professional, well-spoken manner
- Assist customers in vehicle selection based on their needs
- Direct customers to product information resources, including those available online
- Check email frequently and respond to inquiries in a timely manner
- Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
- Be the vehicle expert. Know the in’s & the out’s of product offerings, optional packages & latest technology
- Perform high-quality and professional demonstrations of new/used vehicles.
- Follow-up with buyers to ensure referral business.
- Learn to overcome objections and thrive in sales situations
- Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Qualifications
- High School Diploma or equivalent
- Available to work flexible hours and weekends
- Previous experience in sales, preferably in the retail, mobile, and/or automotive industries
- Tech-Savvy
- Self-starter mentality and ambitious spirit preferred
- Ready to waste no time on learning new product in’s and out’s, eager to improve
- Phenomenal communication skills with customers and team members
- Professional, well-groomed personal appearance
- Strong verbal and written communication skills
- Proficiency with Microsoft Word, Excel, and Outlook
- Ability to hit sales quotas and closing percentages
- Valid driver's license and clean driving record
- Willing to complete background check
- Applicants may be drug tested
What We Offer
- Competitive Compensation
- Medical, Dental, and Vision plans, along with Auxiliary Benefits (Critical Illness, Accident, etc.)
- FSA and HSA options available
- 401k plan
- PTO
- Employer-paid Short-Term Disability and Life Insurance
- FT Employee Discounts
- Discounted gym membership
- Access to mental health resources
- Tuition reimbursement and additional training provided
- Degrees at Work continuing education program
- Opportunities for upward mobility
- Family-owned and operated company
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
