What are the responsibilities and job description for the General Manager (Troy, NY) position at DeVita & Hancock Hospitality?
Title: QSR Restaurant General Manager
Status: Full-time,
Exempt Location: ALL
As a QSR Restaurant General Manager, Youll Enjoy
Plenty of work-related perks such as medical, dental, vision, life insurance benefits, 401k with employer match, provided uniforms, meal discounts, and advancement opportunities. Overseeing operations, you will develop and mentor your team, and ensure a positive dining experience for your customers by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals, maintaining QSR standards and ensuring the protection of the brand and assets.
Our Restaurant General Managers (RGM) are the leader of the TEAM who establish the tone of the work environment, and the level of customer satisfaction! RGMs are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude
Requirements
Status: Full-time,
Exempt Location: ALL
As a QSR Restaurant General Manager, Youll Enjoy
Plenty of work-related perks such as medical, dental, vision, life insurance benefits, 401k with employer match, provided uniforms, meal discounts, and advancement opportunities. Overseeing operations, you will develop and mentor your team, and ensure a positive dining experience for your customers by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals, maintaining QSR standards and ensuring the protection of the brand and assets.
Our Restaurant General Managers (RGM) are the leader of the TEAM who establish the tone of the work environment, and the level of customer satisfaction! RGMs are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude
Requirements
- High School Diploma, or GED. College degree preferred. Three or more years' experience as Manager in the restaurant industry; or equivalent combination of education and experience
- Basic computer skills
- Problem solving skills, customer service and decision making
- Must be able to work a 5-day, 50 hour shift, including occasional weekends and most Holidays
- Maintain and enforce standard operating procedure of the company
- Must be able to properly lift, pull and push up to 25lbs
- Ability to travel to other restaurants, main office, meetings, etc. as needed
- Manages food and labor costs
- Trains, monitors, and reinforces food safety procedures
- Executes company policies and procedures
- Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
- Provides proper training for team members
- Anticipates and identifies problems and initiates appropriate corrective action
- Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire.
- Scheduling and deploying the team correctly,
- Addressing performance issues, retention of store management and crew
- Assisting in the resolution of customer issues
