Demo

One Call Operator

Devon Energy
Artesia, NM Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

At Devon, we will offer you a career full of energy and unmatched opportunities to solve today's greatest challenges. Innovation, creative problem-solving and positive change happen when people step out of their comfort zone and think differently. Our values, workplace practices, wellness programs, benefits and compensation are aimed at helping employees manage their unique personal life and care for their families so they can focus on contributing to the fullest.

The One Call Operator, working under direct supervision, is responsible for calibrating one call line identification equipment and maintaining documentation certification. The role locates all underground facilities for one call notifications, installs appropriate identification on company owned lines, and notifies lease operators of planned boring and digging activities. The role monitors digging and boring around lines, records one calls in a centralized system that facilitates timely access across divisions and provides one call data for reports on boring and digging activities to governmental agencies. The role keeps pipeline map data consistent with GIS, monitors costs, implements SOPs for calibration, locates underground facilities, and provides technical training to optimize results.

* Calibrates one call line identification equipment to ensure reliable detection of underground utilities and maintains documentation certification, including dates, equipment used, calibration procedures followed, and adjustments made.
* Locates all underground facilities for One Call notifications to prevent accidental damage or disruption, installs appropriate identification on company owned lines within specified timeframe through one call process, and notifies lease operators of planned boring and digging activities near flowlines and pipelines to minimize risk of damage and ensure safety of property.
* Monitors digging and boring around lines (line crossing inspections) including on-site inspections to monitor work progress and verify adherence to safety protocols to prevent damage to underground utilities and ensure compliance with safety regulations.
* Maintains regulatory, environmental, and safety compliance in conjunction with and through close coordination with the Operations Foreman, Superintendents, and Environmental Health and Safety Department.
* Records one calls in a centralized system that facilitates timely access across divisions, ensuring coordination and visibility among relevant stakeholders and provides one call data for reports on boring and digging activities to governmental agencies.
* Maintains all company policies and Devon issued equipment, including but not limited to computers, vehicles, and analysis or test equipment.
* Works under supervision to assist in routine tasks on underground utilities identification, equipment installation, and troubleshooting, keeping pipeline map data consistent with GIS, monitoring costs, implementing SOPs for calibration, locating underground facilities, and providing technical training to optimize results.
* Possesses the right and obligation to stop work in unsafe conditions, contributing to a safe and secure working environment for all personnel.

Education:
* High School Diploma/General Education Diploma (GED)/Higher Secondary education is required.


Experience:
* 0-3 years of relevant experience, preferably in E&P Operations specializing in areas such as Line Identification and Inspection, Equipment Calibration or a related field. Industry experience is preferred.


Certifications:
* Occupational Safety and Health Administration (OSHA) Certifications (preferred)
* Pipeline Assessment Certification Program (PACP) (preferred)


Competencies:
* Oral & Written Communication
* Results Oriented
* Active Learning
* Digital Literacy
* Business Acumen


Skills:
* Equipment Calibrations
* GIS Software Proficiency
* Root Cause Analysis (RCA)
* Identification Equipment Knowledge
* Equipment Maintenance
* Data Analysis & Reporting
* Issue Tracking and Resolution

Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

For more information on Equal Employment Opportunity, please follow these links:
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EEO is the Law Supplement
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