What are the responsibilities and job description for the General Manager position at Devon Self Storage?
Wednesday, January 29, 2025Devon Self Storage, one of the largest privately owned national self-storage developers and operators, manages over 182 properties and approximately 180,900 units nationally. Founded in 1988 by Ken Nitzberg, and now a member of The Inland Real Estate Group of Companies, Inc., Devon has established itself as a leader in the self-storage industry having owned, managed, or developed more than 350 self-storage facilities in 32 states and three European countries. Inland and Devon are both headquartered in Oak Brook, Illinois.What Position Is in Store NextThe General Manager will manage all aspects of the store operations, including but not limited to, store revenue, safety, security, customer service and state and federal compliance.Where You’ll BeThis position is on-site with a flexible schedule Monday-Saturday.This is a store-front position; please check the job posting for city, state specifics before submitting your application.The pay range for this role is $20.00-$21.00 .This role is eligible to receive an uncapped monthly performance-based bonus.Who You AreThe General Manager will have a passion for customer service, a background in lease management or a similar field, and a reputation for being goal-oriented. The General Manager will report directly to the Regional Director.What You’ll Be Responsible ForEnsure the store is open and closed and secured each business day.Meet and exceed sale objectives through unit rentals, insurance protection, and retail sales of other in-store products.Maintain a safe and secure environment for all employees, customers, and visitors.Coach and lead teammates on how to meet or exceed company KPI goals.Train employees on safety practices and policies and enforce compliance.Foster an environment of accountability for customer service; resolve customer concerns, work orders, and repair requests.Securely manage payments and processing, handle cash and balance receipts, and ensure the delivery of bank deposits accurately and timely.Manage the security of company assets, functionality and repair of company equipment, and cleanliness of company grounds.Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.Partner with the auction vendor and Regional Director throughout the auction process, including but not limited to, handling collection calls and notices, preparing for auctions, buyer payout process, and preparing the unit for new tenants.Essential QualificationsHigh School Diploma or Equivalent.Ability to lift up to 30lbs.Reliable transportation to and from work.Strong ability to multi-task and manage multiple tasks simultaneously.Strong supervisory and leadership skills.Strong written and verbal communication skills.Ability to problem-solve and resolve conflicts.Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes, and chemical, debris, and traffic hazards.Desired QualificationsAssociate degree or bachelor’s degree in business management or other related fields.2-3 years of related experience in retail, real estate, rental property management, logistics and transportation, e-commerce, construction, insurance, or hospitality and housekeeping.Hourly Pay Range : $20.00 - $21.00 hourly (Eligibility to participate in the company incentive bonus program).Inland offers a competitive range of benefits for eligible full-time employees : Medical / Dental / Vision insurance (PPO).Participation in the company 401(k) plan with a company match.Vacation Time, Nine Paid Holidays, Three floating holidays per year.Sick time.Company-paid life insurance equaling your annual base salary.Company-paid short-term and long-term disability.This position is eligible as an internal promotion opportunity.We are a drug-free workplace. Pre-employment background checks and drug screening are performed on all new hires, in accordance with applicable laws and regulations.We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.We are an E-Verify employer.#J-18808-Ljbffr
Salary : $20 - $21
