What are the responsibilities and job description for the Oracle Apps Support Analyst position at Dew Softech Inc?
Job Details
Position: Oracle Apps Support Analyst
Location: Remote
Duration: 12 months
Job Description:
The Client is seeking an experienced Application Support Analyst to lead the implementation of Quest STAT for Oracle E-Business Suite (EBS). This position supports the team by automating and optimizing code migration processes, reducing manual effort, and enhancing overall system efficiency and reliability.
Main Skills:
- 8 years of experience implementing and administering Oracle E-Business Suite (EBS) systems, including hands-on experience with Quest STAT tool installation, configuration, and managing ERP environment connectivity for automated code migrations.
- 7 years of technical project management experience, leading end-to-end ERP or enterprise software implementation projects, including change management, system testing, production roll-out, and post-go-live support.
- 5 years of experience delivering end-user training and system documentation, with strong communication skills and a proven ability to collaborate across cross-functional teams and technical stakeholders.
Key Responsibilities:
- Implement and configure Quest STAT architecture components including:
- Stat system administration client
- Stat application database
- Stat central agent and other necessary agents
- Define connections across ERP environments for seamless migration
- Collaborate with system administrators and management teams
- Conduct training sessions for end-users and developers
- Execute system configuration, testing, and production rollout
- Provide post-go-live support and documentation
- Perform a STAT health check and participate in project wrap-up activities
Planned Project Activities:
- Project initiation and management
- Change management process review and system design
- Product installation and system configuration
- System administration and developer enablement
- User acceptance testing (UAT) support
- Optional configuration and testing
- Documentation and training of end users
Required Skills & Experience:
Technical Skills:
- System administration and configuration
- Experience with ERP systems (preferably Oracle EBS)
- Data migration and validation
- System and user acceptance testing
Project Management Skills:
- Technical project planning and execution
- Resource coordination and timeline management
- Risk identification and mitigation
Soft Skills:
- Excellent communication and documentation skills
- Strong problem-solving and analytical abilities
- Customer service orientation
- Team collaboration across technical and business units
Preferred:
- Experience delivering end-user training
- Ability to create user documentation and support materials
- Demonstrated initiative in learning new technologies
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
