RPA Business Analyst
Location : Chadds Ford PA or Wilmington DE (4 days / week onsite)
Duration : 6 months
Interview : Video
Job Description
The RPA Business Analyst (Robotic Process Automation) serves as a crucial link between business stakeholders and the automation development team. This role involves identifying analyzing and documenting business processes suitable for automation creating process design documentation and supporting the RPA lifecycle from ideation to deployment.
The RPA Business Analyst works closely with process owners developers and other stakeholders to ensure that automation projects align with business goals and deliver measurable benefits.
Key Responsibilities :
1. Process Discovery and Analysis :
- Collaborate with business stakeholders to identify opportunities for automation.
- Conduct detailed process assessments to determine suitability for RPA.
- Gather document and analyze business requirements including inputs outputs exceptions and business rules.
- Create AsIs and ToBe process maps using tools like Visio or Lucidchart.
- Identify process inefficiencies pain points and opportunities for improvement through automation.
2. Solution Design and Documentation :
Develop Process Design Documents (PDD) that outline detailed workflows business rules and exceptions.Assist in the creation of Solution Design Documents (SDD) in collaboration with the RPA development team.Define Business Requirements Documents (BRD) for automation initiatives.Work with process owners to ensure clear understanding of automation goals and outcomes.3. Stakeholder Engagement :
Act as a liaison between business units and the RPA development team to ensure successful implementation.Facilitate User Acceptance Testing (UAT) and address any issues or changes required.4. RPA Lifecycle Support :
Support the RPA developers during the build phase by clarifying business logic and rules.Work with RPA Developers and SMEs to ensure thorough testing of bots.Assist in deployment activities including documentation change management and user training.Monitor and report on postimplementation performance and ensure ongoing optimization.Required Skills :
Strong understanding of business process mapping and documentation .Knowledge of RPA tools such as UiPath Microsoft Power AutomateFamiliarity with Agile methodologies for project management.Proficiency in data analysis and reporting tools. Update PowerPoint deck.Proficiency in Automation Hub and Insights ReportingExcellent communication skills to collaborate with both technical and nontechnical stakeholders.Strong problemsolving and analytical skills to assist with troubleshootingPreferred Qualifications :
Bachelors degree in Business Administration Computer Science or related field.Certification in RPA tools (e.g. UiPath Business Analyst Blue Prism Analyst).Prior experience working with process automation or business transformation projects .Experience in change management and user training .Soft Skills :
Stakeholder management : Ability to build trust and manage expectations with business units.Attention to detail : Ensuring that all business requirements are accurately captured and documented.Collaboration : Working effectively with crossfunctional teams including developers testers and business users.Adaptability : Comfortable with evolving requirements and changing project priorities.RPA tools such as UiPath, Microsoft Power Automate,business process mapping and documentation.
