Administrative - Insurance Dept

We’re looking for a dedicated and versatile individual to join our team!
The role combines various insurance department duties, as well as data processing front desk responsibilities

If you have strong organizational skills, and enjoy providing excellent customer service, we’d love to hear from you!

Additional Benefits:

• 401k
• Life insurance
• Profit sharing
• Paid holidays
• Advancement opportunities

Responsibilities:

· Serve as the primary point of contact for branch managers, employees, insurance carriers, and claims adjusters regarding insurance-related matters.

· Manage and process insurance claims, ensuring timely communication and resolution.

· Assist employees with insurance inquiries, including coverage details and claim procedures.

• Coordinate with insurance carriers to maintain accurate policy information and compliance.
• Document and track claims, ensuring proper follow-up and resolution.
• Support risk management efforts by identifying potential issues and recommending solutions.
• Maintain confidentiality and accuracy in all insurance-related records and communications.
• Back-up for the data processing department and reception desk

Qualifications:

• High school diploma or equivalent
• Previous experience in insurance administration, claims processing, or a related field is highly desirable.
• Strong understanding of insurance policies, claims processes, and industry regulations.
• Excellent communication skills, both written and verbal, to interact with branch managers, employees, insurance carriers, and claims adjusters.
• Strong organizational skills and attention to detail for managing multiple claims and policy documents.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and insurance-related software.
• Problem-solving skills to address insurance-related inquiries and resolve issues efficiently.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Ability to prioritize tasks.
• Customer service-oriented mindset with a focus on providing clear and helpful assistance.
• Knowledge of workers' compensation, liability claims, and other business insurance matters is a plus.

Pass a background check and drug screening

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Front desk: 1 year (Preferred)
• Data entry: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person

Salary : $19 - $20