What are the responsibilities and job description for the Receptionist position at DeWitt Eyecare?
DeWitt Eyecare is seeking a dynamic, compassionate and experienced Receptionist to help our growing office serve the needs of our patients. A caring and friendly personality that displays the brand value and reputation is of highest importance.
The Receptionist is responsible for welcoming all new and existing patients to the practice. This position plays a key role in creating a personalized eyecare experience.
Repsonsibilites:
- Organize pertinent patient information (current demographics, insurances, invoices, etc.) in a complete and expedient manner
- Demonstrates expert ability in communicating with patients the purpose of each test and its importance to their eye health
- Attending to current patient needs/wants as stated within the mission statement
- Patient traffic flow manager ensuring patients are seen in a timely fashion
- Preps encounters based upon patient complaint and previous findings (if available)
- Ensures proper testing is performed depending upon patient signs and symptoms and what the doctor recommended based upon existing patient records
- Capture and properly inputs pre-examination data including chief complaint(s), current medications, medical history, and pretesting room data
- Seek training opportunities to further enhance patient experience
Competencies:
Excellent phone and communication skills
Detail orientated; Multi-tasker and quick learner
Ability to adabt quickly to new circumstances as they arise
Professional, thoughtful, and willing to go above and beyond to exceed patient expectations
Qualifications
- Computer skills
- Office experience
- Clerical experience
- Customer service
- Organizational skills
- Typing
- Time management abilities
- Excellent communication skills
Job Type: Full-time
Pay: $14.50 - $16.50 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15 - $17