What are the responsibilities and job description for the National Account Manager position at Dexas International Ltd.?
Position Overview:
We are currently seeking a dynamic and results-driven National Account Manager to join our sales team. In this role, you will be responsible for managing key accounts within the following channels: Mass Merchants (Walmart/Target), Club Channels (Sam’s/Costco), Specialty Retailers, Independent Retailers, Discount Retailers, and Grocery Retailers. Your primary focus will be on building and maintaining strong relationships with our customers, driving sales growth, and maximizing customer satisfaction.
Scope/Major Responsibilities:
- Develop and maintain strong relationships with retailers, acting as the primary point of contact and trusted advisor for key decision makers to understand account goals and strategies.
- Drive revenue growth by identifying opportunities to expand product offerings and increase sales within existing accounts.
- Conduct regular business reviews with retailers to understand their needs, identify challenges, and provide effective solutions to meet their requirements.
- Collaborate with cross-functional teams, including marketing, supply chain, and product development, to ensure successful execution of customer strategies and initiatives.
- Monitor market trends, competitor activities, and customer feedback to proactively identify growth opportunities and address potential issues.
- Develop and implement strategic account plans, setting objectives, and tracking progress towards sales targets and key performance indicators.
- Prepare and deliver compelling sales presentations and proposals to retailers, highlighting the value and benefits of our products and services.
-Provide accurate sales forecasts and regular reports on account performance, market trends, and customer insights to senior management.
- Negotiate contracts, pricing, and terms with clients, ensuring mutually beneficial agreements and adherence to company policies.
Essential Qualifications:
- 5 years of experience in account management or sales within the consumer-packaged goods industry.
- High degree of proficiency with CRM software, Retail Link, and MS Office suite (Word, Excel, PowerPoint).
- Bachelor’s degree in business, marketing, or a related field. An equivalent combination of education and experience will also be considered.
- Demonstrated success in managing key accounts, achieving sales targets, and driving revenue growth.
- Strong communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients at various levels.
- Excellent negotiation and presentation skills, with the ability to influence decision-making and close deals.
- Analytical mindset, with the ability to gather and interpret data to make informed business decisions.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.