What are the responsibilities and job description for the Customer Service Representative position at Dexian DISYS?
Overview
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties
- Handle incoming customer inquiries via phone, email, and in-person
- Assist customers with product information, pricing, and order processing
- Conduct outbound calls to follow up on customer inquiries and sales leads
- Perform data entry tasks accurately and efficiently
- Collaborate with the sales team to provide seamless customer service
- Maintain a clean and organized office environment
- Demonstrate excellent phone etiquette in all customer interactions
Skills
- Proficiency in using office software applications for data entry and documentation
- Strong customer service skills with a focus on problem-solving and conflict resolution
- Experience in cash handling and processing transactions accurately
- Ability to work effectively in a fast-paced call center environment
- Excellent typing speed and accuracy for efficient communication
- Knowledge of collaboration tools to work effectively with team members
Job Type: Contract
Pay: $20.41 - $22.63 per hour
Shift:
- Morning shift
Work Location: In person
Salary : $20 - $23
