Data Entry Specialist (60% Remote)

Job Title : Data Entry Specialist

Work Location: St Paul, Minnesota, 55101

Duration: 3-6 months Contract to hire (Possible extension)

Schedule: Training period 8:00-4:45pm; then flexibility w/ core hours 9-5 pm| M-F |

Requirements:

• Strong data entry skills which include speed and accuracy.

• Ability to navigate multiple windows-based systems simultaneously

• Excellent communication skills both verbally and written.

• PC skills, including working knowledge of Microsoft Word and reading and creating Excel spreadsheets.

• Good problem-solving skills and attention to detail with ability to apply good judgement to situations

• Strong customer focus on both internal and external customers.

• Ability to prioritize, manage time, and rapidly change focus as determined by business need.

Responsibilities:

• Complete outbound follow-up calls to verify status of pending funds coming from other financial institutions.

• Review applications and complete basic data entry, perform licensing checks and initial contract set-up and contact financial advisors regarding missing or clarification of information provided on annuity applications.

• Answer inbound phone calls regarding basic status calls from financial advisors and internal sales team via our agent support line.

• Maintain and manage all pending/follow-up cases on incoming business and communicate status to financial advisors.

• Work independently to prioritize work items effectively to meet service standards and client needs.

• Identify, recommend and implement changes to procedures and checklists to improve effectiveness, efficiency and quality.

Job Type: Full-time

Pay: $19.00 - $20.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Saint Paul, MN 55101: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Data entry: 1 year (Preferred)
• Document management: 1 year (Preferred)

Work Location: In person

Salary : $19 - $21