ServiceNow Technical Lead

Job Summary:

Dexian is seeking a ServiceNow Technical Lead for an opportunity with a client located in Chicago, IL.

Responsibilities:

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  Designing and implementing ServiceNow solutions, including work flows, integrations, and custom applications
  

  
  

  
  

  
  

  
  
  
  


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  Leading development teams, providing guidance to junior developers, and ensuring project success
  

  
  

  
  

  
  

  
  
  
  


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  Identifying and resolving complex ServiceNow issues, providing technical support, and implementing long-term solutions
  

  
  

  
  

  
  

  
  
  
  


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  Ensuring adherence to ServiceNow best practices, security standards, and other relevant regulations
  

  
  

  
  

  
  

  
  
  
  


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  Maintaining and updating platform documentation, including technical run books and configuration records
  

  
  

  
  

  
  

  
  
  
  


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  Staying up-to-date with the latest ServiceNow features, updates, and best practices

  
  

  
  

  
  
  
  

Requirements:

• Strong understanding of ServiceNow modules (ITSM, ITOM, HRSD, GRC, etc.), development tools, and best practices


• Expertise in JavaScript, GlideRecord, API integration, and other related technologies


• Experience with Agile development,SDLC, and Release Management
  
  
  


• Knowledge of ITIL framework principles and practices


• Strong communication, interpersonal, and teamwork skills


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  Analytical and problem-solving skills to address complex issues
  
  


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  ServiceNow Certified Application Developer (CAD) or other relevant certifications
  
  


• Recent experience as a ServiceNow Lead / Architect or Security Lead / Architect within ServiceNow


• Large enterprise environment experience with ServiceNow Security and audit/regulatory environment xp


• Experience integrating ServiceNow with identity providers using SAML, OAuth, SCIM, or LDAP


• Working with IDM systems and teams
  
  

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.