What are the responsibilities and job description for the Patient Access Specialist position at Dexian?
Job Overview
Dexian, a leading provider of staffing and workforce solutions, seeks an experienced Patient Access Specialist to join our team. As a key member of our operations team, you will provide advanced services to patients, providers, and caregivers.
Responsibilities
- Provide exceptional customer service to internal and external customers, resolving any requests in a timely and accurate manner.
- Establish relationships with payers and healthcare providers to ensure seamless services.
- Process correspondence, maintain confidentiality, and work independently to achieve goals.
- Analyze data, identify trends, and report findings to management to drive business growth.
Requirements
To be successful in this role, you must have:
- A minimum of four years' experience in customer service, medical billing and coding, benefits verification, or a related field.
- Advanced customer service skills, including excellent communication and analytical abilities.
- The ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
