What are the responsibilities and job description for the Technical Support Analyst / PC Technician[Only W2] position at Dexian?
Job Details
Role: Technical Support Analyst
Location: Warrendale, PA [5 days onsite]
Duration: 6 months
Contractual Role
Job Description:
- Delivers professional activities in the IT Support job family with a focus on Technical Support.
- Under direct supervision, assists in designing, developing, testing, debugging, and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
- Assists in modifying existing software to fit specialized needs and configurations and maintains program libraries and technical documentation.
- Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
- Provides standard professional advice and creates initial reports/analyses for review.
- May provide guidance, coaching, and direction to more junior members of the team in Technical Support.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
