What are the responsibilities and job description for the District Manager position at Dexterra?
Company DescriptionWHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.Job DescriptionWHAT’S THE JOB?
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.As a District Manager, you will be a highly valued, primary representative for Dexterra. In this role, you will work with management team members and enabling support functions in supervising multiple account operations. The District Manager has the primary mission of fostering client relationships and negotiating client contracts to increase new business opportunities and profitability for the Company. District Managers foster long term relationships by delivering operational excellence to meet client and customer needs. As a District Manager, you will also provide direction and expertise to the district by promoting Dexterra strategies and best practices aligned with our Vision and ValuesYour work will include:Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the Tenacity Client for Life methodologyEnsures a visible Account-level presence to foster and maintain effective working relationship with all ClientsAligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are metIdentifies new opportunities to market and sell new products and services within existing clients or to new clients.Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and processOversees management team to ensure strength of operations utilizing quality checks and other methodsWHAT’S IN IT FOR YOU?Security - in a time when other companies are downsizing, we are growingVery competitive compensation packageAdvancement opportunitiesBe #1 on day 1 by joining an industry leaderFollow Dexterra on LinkedIn and Facebook. QualificationsWHO ARE WE LOOKING FOR?Undergraduate degree or diploma in one or more integrated facilities management services preferredMinimum of 6 years of management experience and directing a team in a related fieldWillingness to obtain Federal Government Security Clearance requiredExcellent communication and presentation skills (oral and written)Ability to lead others by demonstrating empathy, open-mindedness and respectAbility to maintain excellent relations with People – employees, client and customersFamiliar with health, safety and environmental management systemsAbility to travel between sites on demand, travel is required approximately 60% of the timeA clear criminal record check is required for this role.Additional InformationDexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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