What are the responsibilities and job description for the Auto Service Advisors / Writers, Experience Required position at DeYarman CDJR Ames?
1700 Southeast 16th Street, Ames, IA 50011
Automotive Service Advisor / Writer
Generous Pay Plan Great Benefits!
Experience Required
Walk-in Applicants are Welcome!
DeYarman CDJR Ames is seeking to hire a Service Advisor / Writer to add to our award-winning Service team! We value our employees and invest in their success. Start your career with us today! We are hiring immediately!
We offer:
Generous pay plan!- Positive and professional work environment
- Hands-on management staff
- Transparency within the Company
- Paid Training
- Excellent opportunity for career growth
- 401(k) with company match
- Health, Dental, Vision, Life, and Disability Insurance
Responsibilities – Service Advisor / Writer:
- Greet customers, complete a thorough walk-around, and make customers feel welcome!
- Write repair orders through our dealer management system
- Work with customers and technicians to identify required services using the vehicle's service history and prior recommendations
- Schedule appointments with customers as needed
- Advise customers on needed/suggested services and costs, advice on any current special promotions available
- Give customer updates as needed
- Compute and communicate the cost of replacement parts and labor to customers
- Address customer's questions and needs promptly and professionally
- Ensure comprehensive re-delivery check of customer’s vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
- Review results of customer satisfaction surveys with the service manager
Qualifications/Requirements - Service Advisor / Writer:
Previous dealership Service Advisor experience is required!- Good customer service and communication skills
- Works well in a fast-paced environment
- Professional appearance and a positive attitude
- Good work ethic and computer skills
- Valid driver's license and good driving record
- Please upload your resume. Completing the online assessment will grant you priority approval!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screen.
About us:
DeYarman Automotive Group has recently purchased the Chrysler/ Dodge/ Jeep/ Ram dealership in Ames. Come join our team and be part of a company that has 40 years’ experience in the automotive industry. We know how to take care of our people and want to talk to you!
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.