Office Receptionist

Department: Dezign Comm

Location: Greensboro

Compensation: $17.80 - $24.00 / hour

Description


Job Title: Office Receptionist


Job Summary: The Office Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing the front desk, answering and directing phone calls, scheduling appointments, and ensuring the smooth operation of daily office activities. The ideal candidate will possess excellent communication skills, a friendly demeanor, and strong organizational abilities.








Key Responsibilities

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  Front Desk Management:
  
  
  
  
  
  • Greet visitors and clients warmly, ensuring a positive and professional first impression.
    
    
    
  
  
  • Maintain a clean and organized reception area.
    
    
    
  
  
  
  
  
  


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  Communication:
  
  
  
  
  
  • Answer, screen, and forward incoming phone calls.
    
    
    
  
  
  • Respond to emails and other inquiries promptly and professionally.
    
    
    
  
  
  
  
  
  


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  Scheduling and Coordination:
  
  
  
  
  
  • Schedule appointments and meetings for staff.
    
    
    
  
  
  • Manage conference room bookings and maintain the meeting calendar.
    
    
    
  
  
  
  
  
  


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  Administrative Support:
  
  
  
  
  
  • Handle incoming and outgoing mail and deliveries.
    
    
    
  
  
  • Assist with data entry, filing, and maintaining office records.
    
    
    
  
  
  • Order and maintain office supplies and inventory.
    
    
    
  
  
  
  
  
  


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  Customer Service:
  
  
  
  
  
  • Address client and employee inquiries, providing accurate information or directing them to the appropriate department.
    
    
    
  
  
  • Handle complaints and resolve issues courteously and efficiently.
    
    
    
  
  
  
  
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent; additional education or certification in office administration is a plus.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, copiers, phone systems).


• Strong verbal and written communication skills.


• Excellent organizational and multitasking abilities.

Benefits

• Competitive salary and benefits package.


• Opportunities for professional development and growth.


• A collaborative and supportive work environment.