CPS Human Services Technician

This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public.

Essential Job Functions:

• Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.

• Observes and/or supervises parent and child visits.

• Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.

• Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.

• Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

• Attends work regularly in accordance with agency leave policy.

Knowledge and Skills:

· Knowledge of Child Protective Services

· Knowledge of community resources

· Ability to communicate effectively verbally and in writing.

· Ability to follow instructions.

· Ability to get work effectively with others.

· Ability to effectively supervise children of various ages.

· Ability to operate a personal computer, several software packages, and basic office equipment.

Ability to work in an office supporting several staff members.

Initial Screening Requirements:

· Graduation from high school or equivalent.

· One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.

Acceptable Substitutions:

· Thirty semester hours from an accredited college or university.

Additional Information:

Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.

Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.

Interview Requirements: Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.

MOS: Note: There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply.

Job Type: Full-time

Pay: $2,610.54 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Prescription drug insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed

Ability to Commute:

• Big Spring, TX 79720 (Required)

Ability to Relocate:

• Big Spring, TX 79720: Relocate before starting work (Required)

Work Location: In person

Salary : $2,611