What are the responsibilities and job description for the Case Manager Specialist position at DFR?
Eligibility Specialist
This is an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist.
About the Role:
The Eligibility Specialist position involves assisting in the processing of applications from Indiana residents who are requesting public assistance, including TANF (cash assistance), SNAP, and Medicaid.
Key Responsibilities:
- Verify all information gathered accurately and meets state policies
- Obtain release forms and medical records as needed
- Verify income, assets, and other financial / legal documents
- Utilize automated program to determine eligibility of state assistance programs
- Data entry into state database
- Respond to all inquiries in a timely manner via phone or email
Requirements:
- Solid computer skills, Microsoft Office proficiency
- Prior experience in a social service environment, state or local government desirable
- Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required
About Knowledge Services:
Knowledge Services is a certified woman-owned professional services organization with over 1500 employees located in offices throughout North America.
