What are the responsibilities and job description for the Scheduler/Staffing Coordinator position at DFW Home Care?
DFW Home Care is hiring for a dynamic, detail-oriented Full-time Scheduler/Staffing Coordinator to work in our office located in Midlothian, TX 76065.
The is an “in-office” position, with a Monday through Friday (8 am - 4:30 pm) schedule.
Prefer candidate to have experience in a home health office setting.
At DFW Home Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- Employee wellness programs
- Flexibility for true work-life balance
- Holidays & paid time off
- Continuing education & career growth opportunities
- Company-wide support & resources to help you achieve your goals.
Take your career to a new level of caring. Apply today!
The Home and Community-Based Services (HCBS) Scheduler/Staffing Coordinator is responsible for overseeing the services provided to a caseload of clients on a daily basis. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. The Scheduler/Staffing Cord. aka “Case Coordinator” is responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction.
- Coordinates the delivery of care and services to agency clients including responding to inquiry calls from clients, families, physicians, referral sources, and care managers, assigning and scheduling appropriate caregivers, and providing in-home visits as needed.
- Participates in the orientation of agency staff and caregivers.
- Assists with the management of the electronic visit verification process.
- Processes the payroll and billing of client services weekly.
- Assists in the maintenance of client and employee records including data entry as assigned.
- Participates in the organization’s performance improvement and compliance programs.
- Participates in the after hours on call rotation as assigned.
- All other duties assigned.
High school education or equivalent required.
Skill Requirements:
- Scheduling and data entry experience preferred.
- Ability to coordinate many activities at one time.
- Strong customer service skills.
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