What are the responsibilities and job description for the Primary Care Practice Manager position at DGovX?
Description of Duties
Well-established Primary Care practice seeks a Practice Manager who has the leadership skills and drive to support the owner's vision of growth, create efficiencies, and implement current technologies to modernize operations. The successful candidate will be responsible for continuity and compliance of clinic operations for all services provided in-person or via telemedicine.
This role includes proactive management of the following functional areas:
- Business performance data: patient volume, revenue, cancellations, no shows
- Online presence, surveys/ feedback, increase patient access to care
- Practice growth via additional services, new patients, etc.
- Day to day office administration, coverage, scheduling
- Human resources/ office policies and procedures, benefits, onboarding, reviews, terminations, incident reporting
- Medical provider workflow, calendar management
- Training non-provider personnel/ medical assistants, receptionists, etc.
- Liaison and communications/ internal and external, written and verbal
- Audit response and compliance
- Credentialing and payor contracts
- Billing and collections, aging
- Revenue cycle management
- Accounts payable
- Vendor management
- Facility management
- EMR system management
- Referrals
- Patient services
Requirements:
Bachelor's degree with a minimum of five years experience in healthcare management. Proficient in the use of Electronic Medical Record system(s) and willing to learn current tools of technology. Ability to manage the workforce effectively, be responsive to patient needs, and handle business aspects of the practice. Must have excellent interpersonal and communication skills. Ability to review/ write policies, correspondence, error-free emails is a plus. Professional maturity and respect for confidentiality is a must.
Salary:
Commensurate with experience
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Chelmsford, MA 01824 (Preferred)
Ability to Relocate:
- Chelmsford, MA 01824: Relocate before starting work (Preferred)
Work Location: In person
Salary : $65,000 - $75,000